In Room Dinning Supervisor
8 months ago
Company Description
**Intuitive - Genuine - Human - Warm**
We believe true hospitality is about turning small gestures into heartwarming moments. We enable our guests to savour the flavour of life, balancing small indulgences with what's good for them - and good for the world.
**Job Description**:
**Supervise and lead the In-Room Dining team, providing guidance, support, and training to maintain high levels of motivation and performance**. Schedule and assign tasks to team members, ensuring appropriate coverage during peak and off-peak hours.
**Qualifications**:
- Proven experience as an In-Room Dining server or in a similar supervisory role within the hospitality industry.
- Exceptional communication and interpersonal skills to effectively interact with guests and team members.
- Strong leadership abilities with a focus on team building, motivation, and performance management.
- Sound knowledge of food and beverage offerings, menus, and service techniques.
- Ability to handle stressful situations calmly and make quick decisions to resolve issues effectively.
- Proficient in using computer systems and software related to In-Room Dining operations.
- Flexibility to work shifts, including weekends and holidays, as per the hotel's operational needs.
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