Guest Services Representative

3 weeks ago


Jeddah, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

The guest services are responsible for solving problems and ensuring customer satisfaction. Providing customer feedback to concern department

**RESPONSIBILITIES**:

- Greet customers upon arrival and making them feel welcome
- Help the customers if they need to know any information about their invoices (time for delivery
- late delivery or damage pieces for change )
- Contact customers to confirm delivery date and address and solving problems
- Build sustainable relationships and trust with customer through open and interactive communication



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