Medical Customer Service Rep
2 weeks ago
**إسم الجهة**:
**تكوين تيك للأطراف الصناعية والأجهزة التقويمية**
**مسمى الوظيفة الشاغرة**:
**Medical Customer Service Rep**
**مجال العمل**:
- خدمة العملاء - الدعم والمساندة - **عرض كل الوظائف في هذا التصنيف** ]
**مكان الوظيفة**:
- جدة - منطقة مكة
**تاريخ الإضافة**:
- 03/05/2023
**المهام والوصف الوظيفي**:
- Following organizational policies and procedures for scheduling appointments, communicating with patients, and updating medical records
- Providing information about treatment options to patients and their families, answering questions about insurance coverage, filing claims, and helping patients navigate the claims process
- Explaining insurance coverage to patients and helping them understand how much they will have to pay out of pocket for services rendered
- Maintaining confidential medical records for each client in accordance with HIPAA guidelines
- Providing customer service to patients by answering questions about insurance coverage, billing issues, and other topics related to medical care
- Training new employees on company policies, procedures, and protocols
- Providing information about the location of facilities such as clinics, hospitals, and pharmacies located near the patient’s home or work
- Taking detailed notes during appointments and recording them in the patient’s file.
**الشروط والمهارات**:
- لغة انجليزية جيدة
- التواصل الجيد
- مهارات الحاسب الالي
**اللغات المطلوبة للوظيفة**:
- الإنجليزية-ممتاز
**نوع الوظيفة**:
- دوام كامل
**نطاق الراتب**:
- غير محدد
**المتطلبات الأساسية**
**الجنس**:
- نساء
**هذه الوظيفة متاحة لـ**:
- سعودي فقط
**الحد الأدنى لمستوى التعليم**:
- دبلوم سنتين فأكثر
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