Medical Customer Service Rep

2 weeks ago


Jeddah, Saudi Arabia تكوين تيك للأطراف الصناعية والأجهزة التقويمية Full time

**إسم الجهة**:
**تكوين تيك للأطراف الصناعية والأجهزة التقويمية**

**مسمى الوظيفة الشاغرة**:
**Medical Customer Service Rep**

**مجال العمل**:

- خدمة العملاء - الدعم والمساندة - **عرض كل الوظائف في هذا التصنيف** ]

**مكان الوظيفة**:

- جدة - منطقة مكة

**تاريخ الإضافة**:

- 03/05/2023

**المهام والوصف الوظيفي**:

- Following organizational policies and procedures for scheduling appointments, communicating with patients, and updating medical records
- Providing information about treatment options to patients and their families, answering questions about insurance coverage, filing claims, and helping patients navigate the claims process
- Explaining insurance coverage to patients and helping them understand how much they will have to pay out of pocket for services rendered
- Maintaining confidential medical records for each client in accordance with HIPAA guidelines
- Providing customer service to patients by answering questions about insurance coverage, billing issues, and other topics related to medical care
- Training new employees on company policies, procedures, and protocols
- Providing information about the location of facilities such as clinics, hospitals, and pharmacies located near the patient’s home or work
- Taking detailed notes during appointments and recording them in the patient’s file.

**الشروط والمهارات**:

- لغة انجليزية جيدة
- التواصل الجيد
- مهارات الحاسب الالي

**اللغات المطلوبة للوظيفة**:

- الإنجليزية-ممتاز

**نوع الوظيفة**:

- دوام كامل

**نطاق الراتب**:

- غير محدد

**المتطلبات الأساسية**

**الجنس**:

- نساء

**هذه الوظيفة متاحة لـ**:

- سعودي فقط

**الحد الأدنى لمستوى التعليم**:

- دبلوم سنتين فأكثر



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