Enrolment
1 week ago
Role Purpose:_
To enrollment of customer contracts including data upload and TOB creation to enhance member’s satisfaction and meet BUPA’s production targets.
- Key Accountabilities:_
1- Target Achievement;
- Updating data on member’s records within assigned production/quality targets including data validation in line with Insurance policy and CCHI guidelines filter out fraud and anti-selection.
- Validates all service costs charged by service providers to BUPA by maintaining all relevant records.
- Comply with all regulatory requirements to mitigate compliance risk
- Perform quality assurance tasks on all membership requests based on the QA process.
2- System & Technology;
- Initiate change requests for system enhancement to improve efficiency and productivity
- Support the development and implementation of new technology by running tests on the new technology
- Filing and maintenance of all updates to member records.
- Maintain supporting documentation for all charge-back billing.
- Preparing quality assurance report and maintaining audit trails of all QA tasks.
3- Workload Management;
- Respond to all internal queries on the status of all job requests.
4- Internal and external Communication;
- Build relationships and coordinate with other departments, particularly the Sales, provider relation, pricing, claims department, pre authorization department and IT to ensure clear communication.
**Skills**:
- Good spoken and written communication skills (Arabic and English).
**Education**:
Business Administration
-
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