Applications Support Specialist
3 months ago
**Responsibilities**:
- Collaborate with cross-functional teams to identify and implement solutions for recurring problems
- Conduct user training and create user guides and documentation
- Document support processes and procedures
- Ensure timely response and resolution of customer issues, adhering to service-level agreements (SLAs)
- Deliver excellent customer service and maintain high levels of customer satisfaction
**Requirements**:
- Saudi Nationality is required
- Bachelor's degree in computer science, information technology, or a related field is preferred
- Excellent problem-solving and analytical thinking skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Customer-oriented mindset with a focus on delivering exceptional service
- Attention to detail and strong organizational skills
-
Application Support Specialist
1 month ago
الرياض, Saudi Arabia Fama Technologies Pvt Ltd Full time**About FAMA TECHNOLOGIES** FAMA Technologies specializes as a One Stop Shop offering high end IT solutions to the Hospitality and Retail Verticals. A part of FAMA Holding group, FAMA Technologies grew rapidly since its inception in 2007 and now enjoys a position of a market leader. Our tech-based solutions include IT Infrastructure, Point of Sales...
-
IT Support Specialist
2 weeks ago
الرياض, Saudi Arabia Tilad Environment Group Full timeThe IT Support Specialist is responsible for providing technical assistance and support to users within an organization. This role involves responding to user inquiries, troubleshooting technical issues, and maintaining IT systems and equipment. The IT Support Specialist may also be involved in setting up new hardware and software, installing updates, and...
-
Endpoint Applications Specialist
1 week ago
الرياض, Saudi Arabia Greenberg Traurig Full timeGreenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Endpoint Applications Specialist in our Technology department of our Riyadh, Kingdom of Saudia Arabia office. We offer competitive compensation and an excellent benefits package. Position Summary: Duties & Responsibilities: - Perform product and system...
-
IT Support Specialist
2 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS is a leading provider of information technology and services, specializing in delivering innovative IT solutions and next-gen cybersecurity services. We are currently looking for a dedicated Saudi IT Support Specialist to join our dynamic team. This role will be crucial in providing technical support and guidance to our clients, ensuring they receive...
-
Applications Support Associate
2 days ago
الرياض, Saudi Arabia JPMorgan Chase Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Take ownership and responsibility to ensure assigned operational are completed in a satisfactory and timely manner - Develop strong working relationships locally and with international hub...
-
Helpdesk Support Specialist
1 week ago
الرياض, Saudi Arabia Greenberg Traurig Full timeGreenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for a Helpdesk Support Specialist in the Technology Department of our Riyadh office. We offer competitive compensation and an excellent benefits package. Position Summary The Technical Support Specialist provides support for attorneys and professional staff in...
-
Application Support Analyst
3 weeks ago
الرياض, Saudi Arabia RLDatix Full timeEvery day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform...
-
Technical Support Specialist
1 month ago
الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...
-
IT User Support Specialist
1 week ago
الرياض, Saudi Arabia Greenberg Traurig Full timeGreenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for an IT User Support Specialist in our Riyadh office. We offer competitive compensation and an excellent benefits package. Position Summary: The function of the IT User Support Specialist is to provide technology-related consultation and support in an office...
-
Clinical Application Specialist, Image Guided
2 months ago
الرياض, Saudi Arabia Philips Full time**Job Title**: Clinical Application Specialist, Image Guided Therapy - Supporting Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations. Support and advise the sales force during customer acquisition. - Supporting new products launches. - (re-) Train hospital staff in case of...
-
Technical Support Specialist
3 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS is a leading information technology and services company that provides end-to-end info-tech and next-gen cybersecurity services and solutions to enterprises. We are currently seeking a Saudi Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing technical assistance and support to our...
-
Application Specialist
2 months ago
الرياض, Saudi Arabia Kinetic Business Solutions Full timeThe Role **Requirements**: **To be successful you will need to meet the following**: - Bachelor's degree in medical imaging, radiology, engineering, or a related field. - 2+ years of experience in medical imaging customer support or technical sales. Gastroenterology and/or pulmonology is preferred. - Strong understanding of medical imaging equipment and...
-
Lead Applications Specialist
1 month ago
الرياض, Saudi Arabia GE HEALTHCARE Full time**Job Description Summary**: As Lead Applications Specialist, you will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. You will impact departmental...
-
IT Support Specialist
1 month ago
الرياض, Saudi Arabia Diaverum Full timeIT Support Specialist **Location**:Riyadh, SA, 3734**Date Posted**:7 Oct 2024**Contract type**: **General Responsibilities** **Key Responsibilities**: **Technical Support**: - Provide first level support for all IT-related issues, including diagnosing and resolving hardware, software, and network problems for end-users.- - Install and configure operating...
-
Global IT End User Support Specialist
3 weeks ago
الرياض, Saudi Arabia Lucy Electric Full timeJob Advert Internal Job Title**:Global IT End-User Support Specialist** Business**:Lucy Electric MENA Regional Headquarters** Location**:Riyadh** Job Reference No**:3593** **Job Purpose**: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will...
-
Global IT End User Support Specialist
3 weeks ago
الرياض, Saudi Arabia Lucy Electric Full timeJob Advert Internal Job Title**:Global IT End-User Support Specialist** Business**:Lucy Electric MENA Regional Headquarters** Location**:Riyadh** Job Reference No**:3593** **Job Purpose**: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will...
-
Corporate Support Specialist
2 months ago
الرياض, Saudi Arabia Arbete Careers Full time**One of our clients is in the Medical HealthCare Industry, in Saudi Arabia, and is hiring for the position of a Corporate Support Specialist** **Location: Riyadh** **Years of Experience: 3+ years** **Education: Bachelors degree in business administration, Finance, or a general corporate field.** **Notice Period: Immediate joiners or a maximum...
-
Technical Support Specialist
2 months ago
الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...
-
Clinical Applications Specialist
2 months ago
الرياض, Saudi Arabia Alcon Full timeAt Alcon, we are driven by the meaningful work we do to help our patients see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...
-
I.t. Support Specialist
3 months ago
الرياض, Saudi Arabia FAMA Technologies Full time**Responsibilities**: - Diagnose and troubleshoot hardware and software issues. - Provide remote support for users. - Document issues and resolutions in the ticketing system. - Assist with setting up and configuring new systems. - Provide advanced technical support for software, hardware, and network issues. - Manage user accounts and permissions. - Monitor...