Head of Omni-channel Operations
7 months ago
**Our Client,** a leader in the FMCG Retail industry in Saudi Arabia, is hiring for a "**Head of Omni-Channel Operations**" to join their team in Jeddah, KSA.
**Job Purpose**
The head will have complete responsibility for inbound and outbound operations, and a functional process responsibility, being able to effectively delegate, gather data, offer ideas for continues improvement. Owning the processes, to motivate their teams and continuously improve on success. Will lead this plan and the operations, overseeing a multimillion Riyals turnover operation, ensuring that our people are well looked after, our customers receive the best service and the business constantly improves and is on the path to profitability.
**Education**
Bechelor's Degree in Marketing, Business, or Computer Science with analytical solid degree program content.
Relevant Masters or MBA from a top Saudi, UK, or USA university preferred.
**Experience Skills and Competencies**
+8 years of experience in same field
Excellent written and verbal communication skills
Experience with performance metrics and process improvement
A good understanding of the following areas:
Bakery, Cash, Compliance, Dotcom, Merchandising, Food Safety & Legal, Replenishment & Stock Management, Promotion & Seasonal change, Handling Storage and Back areas, Security, People, Maintenance.
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