Senior Academic Associate

9 months ago

Riyadh, Saudi Arabia Kapsarc Full time

**Position Summary**

Lead accreditation compliance efforts and manage admission, registration, and student services for a seamless student experience. Manage the development, implementation, and evaluation of accreditation models, ensuring alignment with KAPSARC College’s guidelines and strategic direction.

**Major Accountabilities**

**Strategy and Planning**
- Contribute to the design and implementation of the department and operational plans, objectives, and goals ensuring alignment with KAPSARC College’s project strategy.
- Develop department performance indicators, drive the achievement of targets and continuously monitor progress toward the realization of objectives.
- Prepare and present regular reports on department progress and outputs to be shared with relevant stakeholders in line with reporting requirements.
- Participate in department budgeting cycle and provide input to the budgeting process.

**Quality Assurance and Accreditation**
- Manage the development of Quality Assurance and Accreditation plans, formulate and implement quality assurance strategies, protocols, methodologies, and directives that include program administration, pedagogical practices, and learning processes to uphold the delivery of exceptional educational programs.
- Monitor the development of the program accreditation management framework to ensure alignment with accreditation standards and KAPSARC College’s project requirements.
- Initiate and follow up on periodic assessments and inspections to ensure KAPSARC College’s compliance with all accreditation requirements, assess program satisfaction and effectiveness, as well as the proper maintenance and retention of data and infrastructure.
- Develop and review developed dashboards highlighting quality monitoring findings, identify areas for improvement, and track the implementation of corrective actions such as curriculum enhancements, instructional strategies, and student support services.
- Ensure proper detailing, documentation, and archiving of improvement initiatives to support future accreditation processes and demonstrate commitment to quality enhancement.

**Admission and Registration **Management**
- Monitor the development of academic calendars and comprehensive schedules highlighting programs start dates, add-drop periods, registration deadlines, and late submissions, and ensure proper communication of calendars with relevant stakeholders.
- Compile lists of accepted, conditionally accepted, and rejected students; review and initiate communication of these lists to Academic Affairs; communicate finalized decisions to students after approval by the Standing Committee.
- Manage and supervise the billing and payment processes for students, ensuring coordination with the Finance department.
- Review and evaluate acceptance decisions under standardized templates and ensure proper communication of decisions with applicants in a timely manner.
- Manage the development of internal dashboards to track KPIs related to admissions and registration processes.
- Review and manage student decisions covering admissions, registration, admission deferral, courses withdraw/drop/add, termination of study and other requests.
- Oversee the development of fully integrated student information system, in coordination with IT function, to provide ongoing students and alumni access to their personal and academic information, as well as the ability of conduct different online registration activities.

**Student Services**
- Develop and implement orientation programs to ensure all students are familiarized with KSPP’s programs, culture, policies, resources, and academic expectations, fostering a smooth integration into the educational environment.
- Develop classes and examination schedules to prevent time conflicts in coordination with Academic Program function and ensure proper communication of course details and class allocations with relevant stakeholders.
- Handle students’ complaints and grievances, ensuring timely resolution in line with set policies and procedures, and escalate complex issues to relevant committees to decide on needed actions.
- Develop classes and examination schedules to prevent time conflicts and ensure proper communication of course details and class allocations with relevant stakeholders.***

**Policies, Systems, Processes and Procedures**
- Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

**People Management**
- Inspire the team and provide guidance and mentorship to execute duties according to set policies, processes and procedures.
- Take actions to enhance employee engagement and motivation.
- Provide clear top-down communication to employees and bottom-up feedback to top management.
- Set individual performance objectives, provide necessary support, evaluate, and appraise direct reports, and provide regular feedback on p

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