Guest Experience Agent

3 weeks ago

Hofuf, Saudi Arabia Staybridge Suites Full time

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Being our guests’ trusted contact - helping with everything from bill issues to restaurant recommendations

What We need from you:

- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

  • Guest Experience Agent

    4 days ago

    Hofuf, Saudi Arabia Staybridge Suites Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...

  • Reservations Agent

    3 months ago

    Hofuf, Saudi Arabia Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    3 months ago

    Hofuf, Saudi Arabia Hilton Full time

    Reservations Agent (SAUDI NATIONALITY ONLY) A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations...

  • Reservation Agent

    2 months ago

    Hofuf, Saudi Arabia MOVENPICK Full time

    As our next Reservation Agent, you will be: - Increases and optimises room sales in line with the brand and hotel's sales policy - In this role you ensure guests receive a warm welcome and assistance as requested in line with the Company standards. - Follows up the administration of reservations very thoroughly, making check-in operations easier for the...

  • Guest Service Agent

    3 days ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24079038 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Services Agent

    4 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23032133 **Job Category** Rooms & Guest Services Operations **Location** Dammam Hotels Company Limited, PO Box 5397, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Services Agent

    3 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23013948 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Reception Agent

    3 weeks ago

    Hofuf, Saudi Arabia SOFITEL Full time

    Company Description Sofitel Al Khobar The Corniche French luxury and local cuisine in the world's most exciting city The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and...

  • Guest Service Agent

    4 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24027857 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Guest Experience Expert

    1 week ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24056597 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Guest Experience Expert

    3 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24014618 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Guest Experience Supervisor

    4 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23139858 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Reservations Agent

    3 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23059366 **Job Category** Reservations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Reservations Agent

    3 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** Saudi Only **Job Number** 24048650 **Job Category** Reservations **Location** Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Front Office Agent

    4 weeks ago

    Hofuf, Saudi Arabia Mercure Al AKhobar Hotel Full time

    **Front Desk Agent Responsibilities**: - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests' needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and...

  • Guest Experience Expert

    4 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23150140 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Supervisor

    3 weeks ago

    Hofuf, Saudi Arabia Talent Pal Full time

    **Job Number** 23139858 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Reservations Agent

    2 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23093916 **Job Category** Reservations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Guest Experience Expert

    4 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **หมายเลขงาน** 23150140 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia ดูบนแผนที่ **ตารางการทำงาน**...

  • Real Estate Agent

    3 weeks ago

    Hofuf, Saudi Arabia ALABRAJ COMPANY Full time

    Real Estate Agent We are looking for a qualified real estate agent who will be responsible for buying and selling property for our real estate business. You will be tasked with growing our customer base by generating leads, counseling clients on market conditions, and developing competitive market prices. - Real Estate Agent Requirements: - Experience with...