User Experience
5 days ago
**Main Job Purpose**:
**Accountabilities**:
Website Content
- Regularly monitor the e-commerce platform and review the analytics to ensure quality & standardization of the content across the e-commerce platform.
- Approve and manage the content process from briefing, development, finalizing, translating, publishing, production, promotions...etc. to ensure accuracy and meeting deadlines as per the set SLAs.
- Cooperate in developing new content initiatives across the e-commerce platform and align the set agenda with the commercial and other stakeholders (e.g. themes) in line with Omnichannel roadmap.
- Approve the design and communication for all thematic activities for the website to actions on banners to ensure compliance and standardization.
- Ensure SEO (search engine optimization) activities are up to the best industry standards through customer searching behavior and cooperation with content team to bring Nahdi websites to the top search results for selected keywords.
- Coordinate vendor monetization activities.
Building User Experience
- Develop, implement, and improve user journeys across digital platforms
- Initiate UX changes across all customers facing digital platforms.
- Collect User Experience initiatives from multiple business units, provide business analyses and acceptance for them.
- Continuously analyze results and collect data to determine best solutions for Guest/Patient experience across all platforms to ensure efficiency and maximize conversion rates.
- Analyze existing cross business journeys with agreed online monitoring tools (NahdiCare Clinics and Nahdi Online) to design seamless and outstanding experience for Nahdi Guests and Patients
Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
**Work Environment**:
- Indoors :100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM - 6:00 PM (1 hour break)
**Job Requirements**:
**Education**
- BSc Degree
**Experience
- 2-4 Years of Experience (ecommerce)
- UX experience
- Knowledge of Digital Marketing Landscapes and Trends
- Retail experience
**Computer Skills
- MS Office Suite
- Google Analytics
- Online CMS admin
**Languages
- English
- Arabic
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