IT Support Specialist
5 days ago
Are you tech-savvy with excellent IT troubleshooting skills and proficiency in Arabic? Join our IT support team at Ibix Gobal Tech We are looking for a customer-oriented individual to provide technical assistance and support to our employees, ensuring smooth IT operations and effective communication in Arabic.
**Responsibilities**:
- Diagnose and resolve hardware and software issues promptly and efficiently.
- Collaborate with the IT team to escalate complex issues for timely resolution.
- Create and update support documentation to enhance user self-help resources.
- Communicate effectively with users in Arabic, both written and verbal.
**Requirements**:
- Proven experience as an IT Support Specialist or similar role.
- Fluent in Arabic with strong communication skills.
- Knowledge of Windows and Mac operating systems.
- Basic understanding of network protocols and configurations.
- Customer-focused with excellent problem-solving abilities.
- Diploma or degree in Information Technology or related field.
Application Question(s):
- Can you join Immediately?
- What is your expected monthly package?
- What is your current monthly package?
**Language**:
- Arabic (required)
Willingness to travel:
- 50% (required)
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