Spa Manager

5 hours ago

Riyadh, Saudi Arabia IHG Full time

**About us**
The only Resort in Riyadh City Characterized by the architectural grandeur, The InterContinental Durrat Al Riyadh Resort & Spa is cradled within the distinguished neighborhood of Banban, Riyadh. This unique property resides on 154,000 sqm of a lush green oasis enhanced by eco-friendly water features. Whether travelling for business or leisure, guests will enjoy from a wide array of culinary venues to an extensive range of recreational facilities including SPA, Indoor & Outdoor pools. Equipped with 162 remarkable abodes, including 121 extensive guestrooms, 31 luxurious suites and 10 stately private villas each with an outdoor swimming pool. Elegantly designed by beautifully weaving the opulence of the Arabian heritage, the resort offers guests a retreat that is a cut above the rest. Bring the warmth of Royals to your wedding day or host a successful meeting or a conference at any of our event venues; timeless and fit for any occasion. Add a touch of glamour and style to your experience as you choose between the Grand Durrat Hall, eight meeting rooms or stunning outdoor spaces, perfect for soirees, corporate meetings and exhibitions. Our dedicated team of professional and engaging event specialists will orchestrate every detail to perfection. To complete the experience, The InterContinental Durrat Al Riyadh Resort also presents gracious service and world-class dining. When you're a part of IHG, you’re more than your job title. And that’s what we love the individual talents, interests and dreams that make you who you are because we know that a team with different perspectives and skills can only make our business stronger.
**Your day to day**
The Spa Manager is responsible for the operation of the spa, ensuring that it achieves the highest levels of financial return and guest & employee satisfaction - Tasks are performed under the general guidance and direction of the Director of Recreation & SPA and within the limits of InterContinental Hotel Groups policies and procedures - Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments - Participates as a team player and establishes strong working relationships to deliver positive results - Continually seeks to improve performance through individual efforts and with the assistance of others - Seeks feedback on performance and focuses on areas of shortfall - Maximizes opportunities for self-development - Is open to new ideas and is willing to make changes in the job and routine as required - Is able to cope under pressure at busy times and responds positively to changes in the workplace - Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision - Follows standards, policies and procedures - Meets required attendance and grooming standards - Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses - Controls and monitors departmental costs on an ongoing basis to ensure performance against budget - Assist in planning for future staffing needs - Prepares and administers induction program for new staff - Builds and maintain relationships with internal and external customers - Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation - Understands and takes into account the global nature of business - Works effectively with colleagues from different viewpoints, cultures and countries
**What we need from you**
**What we offer**
We’ll reward all your hard work with a great salary and benefits. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit
Job Reference: EMEAA36143

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