Corporate Sales Manager

7 days ago

Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

**Position**: Corporate Sales Manager (Local Only) (Full time #538963)

**Property / Office**: Al Faisaliah Hotel, Riyadh

**Location**: Riyadh, Saudi Arabia

**Responsibilities**:

- To acquire, develop and manage local corporate business and government accounts according to the set business mix strategy.
- Ensures maximum acceptance in RFPs.
- To acquire, develop and manage business travel agent accounts (BTA) according to the set business mix strategy.
- To constantly monitor the market and the competition and report on threats and opportunities.
- To provide accurate and timely reporting on segment and account production and propose tactics and strategies to improve revenue or avoid shortfalls.
- Implements and executes all sales objectives and action plans to reach and exceed targets set.
- Quotes and negotiates prices with customers for transient, long stay and group business with established parameters.
- Establishes and maintains files of major accounts and ensures maintenance of the accounts in the management system.
- Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and knows how to sell against them.
- Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.
- Gain an understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer a better business solution.
- Cross sells brand across MOHG portfolio through the MObilize program.
- Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Sets a positive example for the sales, Reservations and conference sales teams.
- Handles guest complaints and disputes.

**Requirements**:

- 3-5 years of experience with 5-star hotels in the sales department.
- Excellent and strong data base/contact with corporate & Travel agencies and event management companies.
- Excellent communication skills in all aspects: verbal, written, and non-verbal.
- Professional and appropriate business appearance and presentation.
- Quality-driven with a passion for excellence.
- Must possess excellent organizational and administrative skills and interpersonal skills.
- Outgoing and enthusiastic personality.
- Possess a high degree of stamina, agility, and flexibility.

**Advertised**: 03 Apr 2024 Arab Standard Time
**Applications close**:

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