Quality Coordinator, Housing Services

2 weeks ago


Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Assumes responsibility for the planning organization, facilitation, implementation, and provision of quality initiatives and quality and performance improvement of Housing services.

**Essential Responsibilities and Duties**:

- Oversees the successfulachievement of the Housing Services’ strategic goals, related to quality andperformance indicators as directed.
- Determines and develops theKey Performance Indicators (KPIs) for each section of HS in collaboration withthe sections’ Managers and produces reports of results quarterly.
- Uses Evidence-based practicesto develop KPIs and minimum data sets (MDS) in collaboration with managers andsupervisor of each section in Housing services
- Ensuresthat all communal areas are properly cleaned, maintained and meet the Hospitalstandards. Observes any damages or defects that may have occurred to theseareas and performs the required paperwork or coordination with the technicaldepartments to ensure early remedy of these defects.
- Performs the required contactsand coordination with concerned Hospital technical departments to ensure thatall housing units and its furnishings and appliances meet Hospital standards,and prepares periodical reports as requested.
- OverseesHousing Services’ quality assurance and performance improvement activities.Identifies quality improvement outcome indicators using internationalbenchmarking standards data.
- Ensures all Housing Servicessection plan is congruent with the Hospital performance and quality improvementplan.
- Prepares reports that supportdecision-making for improving management, technical and education outcomeswithin the Housing services. Tracks and trends quality data, and providesspecific reports as needed.
- Knowledgeable about the JointCommission International (JCI) Standards for Prevention & Control ofInfection (PCI) Facility Management & Safety (FMS) and Quality Improvement& Patient Safety (QPS) as they pertain to Housing Services.
- Conducts periodic inspections to ensure thathousing units are properly cleaned and maintained.
- Performsthe required coordination with the Housing Services sections and other Hospitaltechnical areas.
- Follows all Hospital’s relatedPolicies and Procedures.
- Participates in self andothers' education, training and development, as applicable.
- Performs other related dutiesas assigned.

**Education**:
Master's or Bachelor's Degree in BusinessAdministration, Hospital Administration, Environmental Health, or other relateddiscipline is required.

**Experience Required**:
Three (3) years of related experience with Master’s, or five (5) yearswith Bachelor's Degree is required

**Other Requirements(Certificates)**:
N/A.



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