Senior Account Manager

3 days ago


المملكة العربية السعودية, Saudi Arabia BMB Group Full time

Key

**Responsibilities**:
Achieve sales KPIS by securing renewal orders & initiating new opportunities with existing customers and by the development of opportunities with new prospects.

Customers Calls & follow-up to analyze opportunities, identify key personnel, and develop a strong business relationship.

Build interest in Company and solutions through dynamic communication with customers using different approaches: social media, face to face presentations, webinars, etc.

Identify business needs and coordinate with presales and consultants to develop added value solutions and proposals in accordance with customer requirements.

Respond to Request for Proposals on time with the support of Presales teams; lead in particular the pricing & commercial proposal and be responsible to negotiate and close orders and contracts

Focus on customer retention and new business penetration within assigned products/solutions and geographic territory.

Ensure customer satisfaction by monitoring the sales process from initial contacts to order acceptance and processing to delivery in a timely and professional manner, to the follow-up of support cases.

Continuously evaluate market trends, customer moves and feedback, competitive developments; recommend changes or improvements in offered products, services, and processes

Contribute to team efforts by accomplishing related results in a cooperative and supportive manner, participating in team sales calls, proposal development, pricing presentations, consultative sales techniques, and order closing strategies.

Be a good ambassador of the company with key accounts, at exhibitions, events, etc.

Help in getting payments done on time by customers. Assist in case there’s an escalation related to due payments to secure their collection.

Experience & Skills

BS or Master’s degree in engineering and/or Business

10+ years of sales experience in a business-to-business environment for IT solutions

Good knowledge of a specific market segment (Finance, Telco, Manufacturing, Public Sector, Energy, etc.) with existing contacts at key accounts

Knowledge of and experience using value-selling and consultative sales methodologies.

Strong experience and success in outbound sales and prospecting roles

Interest, experience, and excitement for one of the following IT business areas: Business Intelligence, Data Analytics, AI/ Machine learning, Data platforms, RPA

Active listening and good communication skills; ability to deliver compelling presentations and demonstrations to individuals and large groups

Positive attitude, autonomous & organized, Entrepreneurial spirit

Fluent in both Arabic & English



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