Direct Sales Agents

2 weeks ago

Jeddah, Saudi Arabia Talent Pal Full time

Position Overview: - Responsibilities: - Identify and target potential customers through various channels, including referrals, leads, and cold calling. - Engage with customers to understand their financial needs and provide suitable banking solutions, including credit cards, mortgage loans, personal finance options, auto lease plans, and insurance products, etc. - Actively promote and sell banking products, explaining features, benefits, and terms to customers. - Generate leads and convert them into sales by delivering persuasive sales pitches and overcoming objections. - Develop and maintain a strong knowledge of the bank's products and services, as well as industry trends and competitor offerings. - Conduct thorough customer needs assessments to offer personalized recommendations and optimize cross-selling opportunities. - Build and maintain strong relationships with customers to enhance customer loyalty and increase referral business. - Achieve individual sales targets and... contribute to the overall sales goals of the organization. - Ensure compliance with all banking regulations and internal policies throughout the sales process. - Keep accurate and up-to-date records of customer interactions, sales activities, and pipeline management. - Collaborate with other teams, such as customer service and product development, to provide feedback and improve the customer experience. - Continuously update knowledge of banking industry trends, products, and competitive landscape to effectively position and differentiate our offerings. - Qualifications and Skills: - Minimum of 1 year of direct sales experience in the banking and financial services industry. - Proven track record of meeting or exceeding sales targets in a similar role. - Strong knowledge of banking products, including credit cards, mortgage loans, personal finance solutions, auto lease plans, and insurance products. - Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers. - Demonstrated ability to understand customer needs and provide appropriate solutions. - Self-motivated and driven to achieve individual and team sales targets. - Knowledge of banking regulations and compliance requirements. - Ability to work independently as well as collaboratively in a team environment. - A high level of professionalism, integrity, and ethical behavior. Note: This job description serves as a general overview and is not exhaustive. Additional responsibilities may be assigned as needed to meet business requirements. - Job Types: Full-time, Contract Contract length: 12 months - Salary: ﷼5,500.00 - ﷼6,500.00 per month Ability to commute/relocate: - Jeddah: Reliably commute or planning to relocate before starting work (required) - Experience: - Direct Sales/ Sales Agent: 1 year (required) Application Deadline: 31/05/2023
- Sample output:

About Our Client:
One of Saudi's leading companies in the construction and finishing industries, manufacturing high-quality national products that meet international standards. It strives to supply and sell a variety of products catering to local and regional markets at competitive prices.

What you will do:

- Setting clear performance goals and providing regular coaching, feedback, and training to enable continuous improvement.
- Monitoring and analyzing customer feedback, surveys, and metrics to identify areas for improvement.
- Collaborating with cross-functional teams to implement system improvements and new technologies to enhance customer support.
- Establishing (KPIs) for the customer service team and tracking performance against targets, generating regular reports on customer service metrics to senior management.
- Conducting regular audits and call monitoring to ensure compliance with quality guidelines.
- Ensuring that all team members are well-equipped to handle various customer scenarios and challenges.

What they do expect from you:

- From 5 to 10 years of experience in Customer Service Management.
- Familiarity with customer service software, CRMs, and other relevant tools to optimize team efficiency.
- Excellent client-facing and internal communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Must be a natural and intuitive problem solver, able to anticipate and take corrective action, self-motivated.
- Proficient in using data to analyze customer service performance, identify trends, and implement improvements.

This job has been sourced from an external job board.

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