Senior Administrator

**Company Description**
We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
In Middle East, SGS is operating since 1980 supporting diversified industries including oil & gas, power & utilities, transportation, infrastructure, and export / industrial manufacturing.
**Job Description** PRIMARY RESPONSIBILITIES**

The technologies and tools used include:

- Invoice issuance software (Oracle, BOSS, or LIMS)
- Documentation management tools Internal systems for tracking and reporting of revenue and payment
- **REPORTING LINE**

Directly reports to the Admin Executive, with functional oversight from the Senior Manager.

**SPECIFIC RESPONSIBILITIES**
- Provide administrative and documentation support for laboratory operations, including filing, record-keeping, and maintaining accurate reports.
- Collaborate with the finance and operations teams to track and resolve discrepancies in invoicing and payment.
- Assist in the preparation of weekly and monthly revenue summaries and reports for senior management review.
- Work with internal stakeholders to ensure proper documentation for client orders, laboratory tests, and invoicing.
- Provide support for compliance with internal audit processes, including maintaining accurate and accessible records.
- Serve as the point of contact for any invoicing or documentation-related queries within the laboratory.
- Ensure the effective use and management of administrative software tools to streamline invoice generation and reporting.
- Assist in the management of client accounts and ensure proper billing procedures are followed.
- Support the Laboratory Admin Department in daily operational tasks and provide ad-hoc administrative assistance as required.
- Monitor the effectiveness of invoicing software systems and suggest improvements as necessary.
- Adhere to the SGS QHSE policies and work with the team to ensure safe, compliant, and efficient administrative processes.
- ** QHSE RESPONSIBILITIES**
- Comply with all SGS QHSE policies, procedures, and work instructions by actively participating in safety meetings, completing required training, and intervening in unsafe situations.
- Respond appropriately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace.
- Ensure safe disposal of any waste generated in administrative processes in compliance with waste transportation and disposal regulations.
- Report all incidents (actual incidents and near misses) as per SGS Incident Reporting requirements.
- Maintain a safe, clean, and organized work environment, reporting any damaged or lost equipment to the supervisor.
- Actively participate in risk assessments and incident investigations as required.

**Qualifications** PROFILE**
- Highly responsible, responsive, and adaptable with a strong focus on quality and accuracy.
- Open-minded, flexible, stress-resistant, and tenacious, with a strong dedication to supporting the team and driving results.
- Strong ability to share knowledge and expertise with colleagues, fostering a collaborative work environment.
- Enjoys working within a team, while also capable of taking initiative and independently handling tasks.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.

**REQUIRED SKILLS**

The following skills and experiences will constitute an advantage:

- At least 2 years of practical experience in administrative roles involving invoicing and documentation management, particularly using software tools such as Oracle, BOSS, or similar systems.
- Experience in generating, tracking, and resolving invoices, as well as managing documentation processes across multiple teams.
- Strong working knowledge of invoice issuance and documentation support tools and systems.
- Familiarity with creating and maintaining records for client orders, laboratory tests, and related billing documents.
- Proficient in Excel and other office software to assist with report generation, data analysis, and administrative support.
- Experience in a multinational environment, with the ability to collaborate across diverse teams.
- Ability to adapt quickly to new software tools and systems for invoice processing and documentation management.
- Strong communication skills and attention to detail for accurate reporting and client interaction.
- Knowledge of internal compliance requirements for documentation, invoicing, and auditing processes.

**RELATIONSHIPS**
- Work closely with team members in the OCM Laboratory Admin Department to ensure smooth administrative operations.
- Collaborate with finance, operations, and laboratory teams to ensure that invoicing processes and documentation requirements are