Integrations Operations Specialist
5 months ago
**Who Are We❓**
We Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.
**The Job in a Nutshell**
**What You Will Do❓**
- Mentor partners and service providers on best practices and successful implementation of use cases leveraging technical expertise in Foodics products including APIs and RMS offerings.
- Be directly involved in communications with external companies, business to business on integrations and technical discussions.
- Test and troubleshoot integrations to ensure reliability and scalability.
- Work closely with internal teams to ensure seamless integration of new features and functionality.
- Conduct thorough research to identify the best integration solutions for our customers
- Stay up-to-date with the latest trends and developments in integration technologies.
- Gather and document integration requirements and specifications, and recommend the best approach for system integration based on the partner’s needs.
- Validate partner’s technical integration, ensuring adherence to compliance requirements are met with the desired acceptance quality between Foodics and other systems.
**What Are We Looking For❓**
- Bachelor's degree in MIS or related fields
- 0-1 years of experience in a related role
- Proven experience in dealing with APIs
- Strong knowledge of web services, data formats, and RESTful APIs
- Excellent problem-solving and analytical skills
- Strong attention to detail and ability to work under pressure
- Ability to communicate complex technical concepts to non-technical stakeholders
**Who Will Excel❓**
- Familiarity with online ordering, accounting software, and ERP platforms is a plus
- Understanding of various programming languages
- Familiarity with integration platforms and middleware
- Proficiency in data mapping and transformation techniques.
- Project management skills to handle multiple integration projects.
**What We Offer You❗**
**We believe you will love working at Foodics**
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including bonuses and the potential for shares.
- Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
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