Consultant (Field Service Management)
1 week ago
Company Description
IFS delivers award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can **#MakeYourMoment** so that we can help others make theirs.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
**Job Description**:
**IMPORTANT NOTES**:
1. This posting is for a Field Service Management (FSM) Consultant that has experience in implementing Service Management software. It is not a Field Service Technician role.
2. Although this Job Posting is published in Riyadh, IFS is open to applicants in other areas of the Saudi Arabia.
**JOB DESCRIPTION**
IFS’s Global Consulting Delivery (GCD) Organization is on the lookout for a dynamic and ambitious individual to join our team as a Field Service Management (SM) Application Consultant. You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in industries such as Aerospace & Defense; Energy, Utilities & Resources; Engineering, Construction & Infrastructure; and Manufacturing and Services. Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.
To be successful in the role, you will have a background of successful project implementations and enjoy being the key functional expert in the Service Management domain. You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of core IFS business solutions.
Responsibilities include:
- Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
- Understanding the customer’s business, industry and local field service management drivers, practices and policies.
- Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
- Seeking opportunities to increase customer satisfaction and deepen customer relationships.
- Understanding customer business needs and guiding them in the most effective usage of IFS Products.
- Leading and owning the solution definition and scope for the Service Management portion of the IFS Solution.
- Identifying and bridging the gap between the customer’s business requirements and IFS Products.
- Conducting customer training sessions and workshops.
- Guiding and assisting the customer with testing and Go Live cut-over strategies.
- Keeping up to date with regulatory and compliance requirements of the Service Management domain in the key focus industries.
- Managing, coaching and mentoring IFS colleagues.
- Contributing to the continuous improvement of existing IFS products, processes and methodology.
**Qualifications**:
**QUALIFICATIONS**
**Essential**:
- An academic background with a Bachelor or Master’s Degree in Engineering, Business, Information Technology or equivalent.
- Experience delivering Service Management ERP/IT Solutions in a similar role.
- Proven ability to lead and influence teams, colleagues, customers and partners.
- Ability to articulate and critically evaluate customer-specific business needs and solutions in a customer facing role.
- Expertise in business process mapping and deployment.
- Strong problem-solving ability, analytical skills and strategic thinking.
- Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
- Excellent communication and presentation skills at the executive level.
- Ability to work independently and within a team setting.
- Fluent in English and local language, both oral and written.
- Ability to travel nationally and internationally.
**Desirable**:
- Knowledge and record of IFS products implementation.
- Industry-specific knowledge from target industries.
Addi
-
Business Consultant
7 months ago
Riyadh, Saudi Arabia Analytix Arabia Management Consultant Full timeWe are seeking a highly skilled and experienced Business Consultant to join our team in Saudi Arabia. As a Business Consultant, you will play a crucial role in providing strategic advice and guidance to clients for setting up their businesses, conducting client meetings, and driving business growth. This position requires exceptional communication,...
-
Pre-sales Engineer
7 months ago
Riyadh, Saudi Arabia Green Field Management Consultancy Full timeJob Title: Pre Sales Consultant Job Purpose: The Pre-Sales Consultant coordinates technical pre-sales activities. Transfers industry,technical and product knowledge to customers via good written, verbal and presentation skills. Assists in all levels of technical account planning and accompanies sales account managers on visits to customers. Job...
-
Legal Assistant
7 months ago
Riyadh, Saudi Arabia Analytix Arabai Management Consultant Full timeAnalytix Arabia Management Consultant LLC is a premier financial services and management consultancy firm dedicated to delivering innovative solutions to our clients. We excel in providing a broad spectrum of services, including wealth management, investment management, and financial planning. Our commitment to excellence and customer satisfaction drives us...
-
Business Consultant
9 months ago
Riyadh, Saudi Arabia Analytix Arabia Management Consultant Full timeWe're looking for a skilled Business Consultant to join us in Saudi Arabia. You'll give crucial advice to clients on setting up businesses. You'll meet clients, analyze markets, and make strategies. You'll help with business plans, growth ideas, and legal rules. Fluency in English, Hindi, and Arabic is needed. **Responsibilities**: - Meet clients, learn...
-
Business Consultant
8 months ago
Riyadh, Saudi Arabia Analytix Arabia Management Consultant Full timeWe need an experienced Business Consultant to join us in Saudi Arabia. Your role involves providing vital advice to clients for starting businesses. You will meet with clients, analyze markets, and formulate strategies. You'll assist with business plans, growth concepts, and legal regulations. Proficiency in English, Hindi, and Arabic is...
-
Field Service Manager
7 months ago
Riyadh, Saudi Arabia Trapeze Group Limited Full timeJob Summary: The Field Service Manager Role is part of Customer Support Team to provide SLA and technical support for a transportation Hardware Product that is in use by Large Government Organization at Riyad, KSA. To support Trapeze Saudi Arabia customers by maintaining SLA deliverables and managing field support team to provide day to day support; analyse,...
-
Project Manager
7 months ago
Riyadh, Saudi Arabia NSK Consultant Full timeJob Title: Project Manager Bachelor's degree (business administration/training/human resources or related disciplines) Experience in set up training plans Experience in the industrial field Export Experience Minimum years of 3 years' experience in the same field Coordination with trainers and trainees prior to the implementation of training programs...
-
Section Head, Turnaround
2 days ago
Riyadh, Saudi Arabia Shared Service BU Full time**Responsibilities**: Supervises the activities of the contracting team. Drafts and prepares contracts and related correspondence. Entails reviewing and analyzing contracts and interpreting contract terms and conditions. Includes reviewing proposals submitted by bidders and preparing technical and commercial evaluation reports. Also includes post award...
-
Field Service Manager
2 weeks ago
Riyadh, Saudi Arabia Ecolab Full timeEcolab is currently seeking a **Field Service Manager I - QSR **to work in our QSR business unit. In this role you will be responsible for partnering with our customers in an assigned territory and providing them with personal customer service and solutions for all of their cleaning and sanitation needs. **What’s in it For You**: - The opportunity to...
-
Consultant - Patient Services
5 days ago
Riyadh, Saudi Arabia IQVIA Full time**Position Purpose**: **Responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. Identifies and elevates potential new business opportunities and assists in the sales process.**: **Principal Accountabilities**: **Participates or leads teams in the design, development and delivery of...
-
Portfolio Manager I Advertising Services
7 months ago
Riyadh, Saudi Arabia Rawaj - Human Capital Management Full timeLeverage your abilities and join the dynamic team of a leading company specializing in **the Advertising Services industry in Saudi Arabia, Riyadh, **They provide strategic planning, creative design, and digital marketing solutions to help businesses effectively reach their target audience and succeed in the competitive market. **Job Context**:working as...
-
Field Service Lead
1 week ago
Riyadh, Saudi Arabia PepsiCo Full time**Auto req ID**: 267782BR **Job Purpose**: The role drives the delivery of Field Service operations across the Saudi Snacks Foods locations including 2 manufacturing locations and the Executive Leadership located in Riyadh HO. The role works closely with Sector/Global IT support teams and 3rd party providers to ensure Service Levels and Customer Expectations...
-
Business Development Manager
5 days ago
Riyadh, Saudi Arabia Field Solutions Company Full time**Business Development Manager Job Profile**: **BDM duties and responsibilities** **Core focus**: - The Business Development Manager will lead the on-ground business development and income generation from the commercial & government sectors. - Identifying new business opportunities, including new markets, new clients and new partnerships - Building...
-
Sales Manager
7 months ago
Riyadh, Saudi Arabia KFA Consultant Full timeKFA Consultant is a leading UAE-based Immigration Consultant Agency specializing in providing Immigration Services with the expertise of experienced lawyers. With our personalized approach, commitment to excellence, and in-depth knowledge of the immigration process in the Middle East and South Asia (MEA-SA), we guide our clients through the intricacies of...
-
Field Technical Consultant
1 week ago
Riyadh, Saudi Arabia Hewlett Packard Enterprise Full timeField Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Philips Full time**Job Title**: Field Service Engineer **Your role**: - Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH - Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH - Perform corrective maintenance, supported when necessary...
-
Tamheer Program
1 week ago
Riyadh, Saudi Arabia IQVIA Full time**_Tamheer Program - Consulting Services _** - _ Transactional Advisory Services_ - _ Portfolio Strategy_ - _ Market Entry Strategies_ - _ Brand and Commercial Strategies_ - _ Pricing and Market Access_ **_ Your essential responsibilities will be:_** - Assists with the review and analysis of client requirements or problems and assists in the development of...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Eaton Full timeAt Eaton Arabia, we care about our customers at every step of their passage towards the best solutions. Some call it ‘providing services’, we call it ‘nourishing customer journeys'. we recognize that the dynamic business environment of today creates the need for them to be competitive and operationally efficient. In this context, we maximize our...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Radiometer Full timeIn our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...
-
Sales Manager
5 days ago
Riyadh, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full timeA University Degree with professional Sales experience (Restaurant Facing) in the F&B industry - A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment - Demonstrated ability to manage and close businesses in an evangelistic sales environment - Solid negotiation skills...