Smax Solution Architect

2 weeks ago

Riyadh, Saudi Arabia Micro Focus Full time

**_ Responsibilities: _**
- Architect custom solutions of project or operational scope.
- Customize reusable solutions of project and program or operational scope.
- Capture and share architectural IP at the component level.
- Contribute to the profession within a GBU. Note for project-based solutions only: Oversee the implementation of architectures of project scope.
- Contribute to the Architect profession at local and regional level.
- Tailor the company product and service offerings to architect solutions to meet customer needs.
- Assess technical impact of multiple technologies/strategies.
- Identify and address technical or operational risks.

**_ Education and Experience Required: _**
- Industry experience - 5 years or less.
- Bachelor's degree in computer science or related field, or equivalent experience.

**_ Knowledge and Skills: _**
Architecting:

- Ability to understand the customer's business problem, need, or opportunity and to design an IS solution that appropriately addresses the business problem.
- Ability to create the design, development, deployment, and technical quality of small to medium IT-based solutions (typically within one technology or specialty area).
- Able to provide architectural direction for a single small to medium sized projects.
- Understands the company's architecture methodology. (HPGM for ITSA).
- Applies appropriate methodologies and SME knowledge to resolve business issues. For example, when planning an operational solution (rather than a project solution), the architect understands how to use the company's Solution Development Lifecycle (SDL).

Business Acumen:

- Identifies technical risks and challenges the customer should expect to encounter with the solution.
- Translate a customer RFP into a requirements document and proposal.
- Translate verbal requirements gathered in customer meetings into requirements documents, statements of work, and proposals.

Technical:

- Basic IT industry knowledge in specific areas.
- Is aware of future technology or operational trends as they relate to and support customer technical requirements.
- Demonstrates a basic knowledge across multiple technical or operational disciplines.
- Is a master of at least one technical or operational discipline.
- Able to design planning for accessibility, scalability, and availability.

Engagement Delivery:

- Ability to write Statements of Work for small to medium size solutions for single technologies or operational areas.
- Able to assist the project manager to develop detailed project plans and work breakdown structures.
- Successfully works on project teams (individual success is defined by impact to the project).

Opportunity Pursuit:

- Able to play a leadership role in business development activities for small to medium opportunities.
- Lead in identifying, qualifying, and closing small to medium opportunities.
- Develop and deliver sales presentations at CIO and IT management levels for small to medium opportunities (R).
- Position the company offering against the competition.
- Play key role in preparing proposals and bids for small to medium opportunities.
- Participate in internal review and Solution Opportunity Approval and Review (SOAR) process.
- Demonstrates good consultative, solution selling skills.

Leadership
- Assists the project manager as necessary. For architectures of project scope may include the technical management of staff assigned to implementation team.
- Participates in the Architect profession at the local level.
- Collaborates effectively with the project manager to implement HPGM for PM or for OM project plan.
- Coaches and mentors aspiring architects.
- Participates in defining the company unit's processes, standards, and policies.
- Serves as a lead architect of small to medium projects.

Consulting:

- Build and manage relationship at CIO and CIO Staff level.
- Has the ability to influence customers.
- Ability to technically or operationally consider all sides of an issue within the contexts of time, breadth, and range of options.
- Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trustable image.
- Ability to articulate technical or operational problems or issues into understandable business terms.

Communication:

- Able to design and present high-impact messages to customer.
- Able to use a wide variety of presentation tools to persuasively communicate complex messages to multiple audience levels.
- Ability to use prepared and original materials to communicate with the customer. Communicates mostly tactical information and some strategic information.
- Excellent speaking and writing skills.

**_ Desired technological experience ( one or more):_**
- MF ITOM Suite - Service Desk, Service Center, Service Manager, SMAX, SMA-SM, SMA, Service Anywhere, Service Catalogue, Propel;
- BMC Remedy;
- ServiceNow;
- Service D

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