Quality Assurance Analysts
6 months ago
Ensuring high-quality standards in production, inspecting processes and outputs
- Accountable for preparing various reports with the data available in various internal tools at regular intervals
- Review and Publish Baselines based on data available in various internal tools
- Review and Publish Critical / High priority KPIs for various departments
- Collaborate with various sections within the Bank Business to analyze quality trends
- Review and publish Stage Gate Inspection checklists based on existing Bank Business process
- Update the Stage Gate Inspection checklist if there are any changes in the process
- Assist the Quality Assurance team in reviewing and defining/refining the Bank processes and associated process artifacts like Process, Procedures, guidelines, templates, checklists, standard forms & standards for Business Technology
- Review and update existing QMS based on inputs received from various stakeholders
- Review and maintain Local Procedure Manuals for business technology functions
- Conduct Process awareness sessions/ Workshops / Training for the practitioners on the process changes
- Coordinate with Business stakeholders for conducting periodic sessions for process enhancements, publish Release Notes to practitioners, and ensure that the relevant processes are updated; interact with the development section heads in identifying opportunities for process improvements and appraise them on the changes
- Perform / Support in any other activities or tasks related to Quality Assurance
- Bachelor’s degree in Computer Science or Information Technology preferably at a post-graduate level
**Requirements**:
**Experience**: 6-8 years of relevant experience in Quality Control and/or Process definition and Process Re-engineering within a banking organization.
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