Program Director- Ksa

2 weeks ago


Riyadh, Saudi Arabia CSG Full time

RESPONSIBILITIES
- Provides overall leadership to entire program team, including overseeing other functional team leaders and subcontractors, for large, complex projects that deliver business solutions comprising of CSG and third-party products and services.
- Communicates with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality.
- Creates and manages the estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reached.
- Works with Project Managers and Resource Managers for project staffing and resource releases.
- Follows the project life cycle methodology defined under the process framework.
- Maintains positive and ongoing relationships with client.
- Takes on overall project supervisory responsibility and provides mentorship and coaching to an entire project team.
- Ensures that customer deadlines are met within project budgets.
- Plans and integrates the work of multiple teams on a project.
- Provides input on team performance and reward.
- Identifies issues and risks in a timely manner and develops/implements appropriate mitigation and contingency plans
- Reports project status in a timely and accurate manner.

SKILLS & KNOWLEDGE
- Expert level understanding and anticipation of the client’s needs, an in-depth understanding of the domain CSG operates and the value of CSG solutions.
- Expert program management skills and a broad understanding of project methodologies, and broader understanding and perspective of specialized principles and the use of all systems and methods within large or multiple functions.
- Expert level of analytical problem-solving skills to identify and diagnose problems beyond current boundaries and require highly complex methods or theories.
- Highly developed team leadership skills with ability to lead large groups.
- Sophisticated communication skills to direct, influence and gain cooperation with teams and customers.
- Independent judgment in developing methods for obtaining results

EDUCATION & EXPERIENCE
- Degree in Information Technology, Computer Science, Engineering (Electrical, Software, Telecommunications) or Business (with major in Computing) or other plus equivalent experience
- Minimum 10 years IT/Telecommunications industry experience
- Minimum 5 years program management experience in managing large BSS implementation/software development projects.
- Experience in consulting environment with significant client contact.
- Certified in Project Management (e.g. PMP), Service Management (e.g. ITIL) and relevant industry standards (e.g. TMF).

Location(s):
SA.Riyadh.Remote



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