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Telesales Support Specialist
2 days ago
**Job Overview**
The Telesales Support Specialist person will focus on supporting the sales Teams on operational issues.
**Duties & Responsibilities**
- Tracking weekly, monthly, and quarterly performance and sales metrics.
- Building pipelines with channel partners and Team members to close sales.
- Maintaining databases of prospective client information.
- Closing sales and working with client through closing processes.
- Supporting Sales Teams’ various functional operations within a sales channel and maintaining operational processes in support of the channel.
- Giving billing support, maintaining accounts, order entry and archiving contractual documents.
- Supporting Account Managers and Product Managers on all presentations and key sales materials.
- Performing maintenance on customer accounts by coordinating with sales Teams.
- Resolving inventory and billing discrepancies.
**Skills & Qualifications**
- 2 years similar experience, preferably in an IT company.
- Basic understanding of technology and willingness to learn.
- Pro-active individual with a “can do” attitude, who goes the extra mile.
- Excellent verbal and written communication skills.
- Ability to work independently or as an active member of a Team.
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
**Reports To**
Business Unit Manager, Logicom Saudi Arabia.
**Remuneration**
**Equal Employment Opportunity**
Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.
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