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End-user Support
2 weeks ago
**Job Information**:
Industry
- TechnologyCity
- RiyadhCountry
- Saudi ArabiaZip/Postal Code
- 11564Number of Positions
- 1- Our Client, a regional IT services specialist in Digital, Business Applications, Managed Services, Cloud, Security and Infrastructure, is currently looking for an End-user support - Arabic Speaker for Riyadh Location
Other responsibilities will include but not limited to:
- **
Resolution of end-user-related issues**
- Password or login problems,
- New account activation,
- ** Providing user account management and administration**
- Moving files and accounts on servers if needed,
- Changing account privileges,
- Adding, deleting, or changing account attributes,
- Mail box size increase using Veritas Enterprise Vault
- **
EUC system testing and upgrading**
- Testing and integrating new or upgraded technology plus software,
- Upgrading standard desktop hardware, printers, etc.,
- Upgrading standard desktop software like MS Office Page 18 of 117
- Upgrading operating system to Windows 10/11
- Updating security features,
- Replace hardware parts.
- **
End-user incident logging, resolution and coordination until resolution (i.e. print servers, printers, laptops, desktops)**
**Requirements**:
**To be considered for this role, you must meet the following criteria**
- ** Minimum 2-3 years of experience as an End-user support**
- ** Should have a bachelors degree in Engineering Background**
- ** Fluency in Arabic is a must**
Saudi nationals are also welcome.Full Time OpportunityShould have at least 1 years of work experience in KSA
- Attested Degree Certificate is a must.
-
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