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Account Receivable Supervisor-al Ahsa

4 months ago

المملكة العربية السعودية, Saudi Arabia InterContinental Full time

**Do you see yourself as**
**Account Receivable supervisor**
**for Al Ahsa InterContinental Hotel?**

Everything about Al Ahsa InterContinental Hotel is dramatic, from its 16th-century castle design with views over a vast palm oasis, to its location on the edge of the world’s most expansive desert. The hotel is located near Hofuf Airport and Railways station; steps away from tourist sites like Ibrahim Palace and Al Qarah caves. The Al Ahsa InterContinental is ideal for leisure and business traveler alike with rooms and suites offering a view of the city; three restaurants serving a range of international cuisines from Asian to Lebanese; modern meeting rooms and event facilities, wellness center and spa with an indoor pool that frames every guest’s experience.

**FINANCIAL RETURNS**
- Ascertain that all charges received for billing are proper and with complete supporting documents and approved credit account with the Hotel
- Ensure timely and accurate billing
- Assist in preparation of correspondence in reference to disputes
- Assist in calculation of travel agent commission for accruals and checking on travel agent commission details
- Reconciles on daily basis the credit card transactions on Opera to the batch register and to investigate any variances
- Maintain a filing system for account receivable records
- Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
- In the absence of the Finance & Support Manager, handle correspondence and queries regarding city ledger accounts
- Assist in the reconciliation of accounts & respond & resolve account queries
- Process all invoices and statement of accounts
- Ensure all credit card refund submitted have proper documentation and approval before a refund can be done
- Assist in preparation of correspondence for disputes and chargeback
- Liaises closely with the Finance and Support Manager in reviewing and maintaining the Aged Trial Balance of Accounts Receivable/ Accounts Receivable Aging
- Provide training to Front Office and Food & Beverage on credit card related matters

**PEOPLE**
- Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
- Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective 2-ways of communication.
- Work better together with the other Finance team member, taking over the duties when he/she is not available.

**GUEST EXPERIENCE**
- Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
- Take action to address these needs in order to exceed their expectations

**RESPONSIBLE BUSINESS**
- Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Credit Card and Accounts Receivable category
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements

**Accountability**
- Ensure compliance to the IHG policies, procedures and statutory requirement
- Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in accounts department
- Coordinate and administrate in Control Self-Assessment audit
- Reports directly to and communicates with the Finance and Support Manager on all matters pertaining to accounting and financial controls.
- Performs other duties as required

**What we need from you**
- Essential Language: - Excellent English and Arabic communication skills
- Similar experience in a luxury hotel and/or resort or restaurant
- Planning, problem solving, and teamwork Adaptability - Decision-making
- Opera system skills

**What we offer:
**You will join a team passionate about delivering memorable experiences that make our guests feel special and making Al Ahsa InterContinental a great place to work. Most importantly, we will give you Room to be yourself.**

So, what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.