Head of Quality

9 months ago

Riyadh, Saudi Arabia Kone Full time

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

We have an exciting opportunity for a Head of Quality & Environment to be based in Riyadh - Saudi Arabia, who will be responsible for managing and continuously improving the quality performance of his/her area of responsibility in line with targets.

Drives the development, implementation, and follow-up of our processes, methods, and systems to analyze our Key Performance Indicators (KPIs) and other performance measurement metrics or review results and improve our business performance. S/he enables KONE to build Quality into our processes and develop a proactive Quality culture and mindset through increased competencies, collaboration, communication, and best business practice sharing.

Responsibilities and key activities:
Strategy deployment- Promotes and deploys Quality as part of the KONE Strategy and proactive Quality culture, communicates the importance of Quality, and engages the organization.- Drives the annual quality budget planning and other quality-related target setting in his/her organization in line with global targets.

Quality management- Promotes, Unit/function management, recognition, and conformance to customer and KONE requirements.- Collaborates with KONE Way process owners / operating model owners and change managers to ensure the continual improvement and implementation of KONE Way in his/her area of responsibility.- Responsible for collecting data for business performance reviews.- Assures that functional and operational leaders and teams globally and locally analyze, develop, and execute continuous quality improvements based on performance data and proactively gather and analyze other relevant data to identify continuous improvement opportunities- Demonstrates how ownership of quality should be done in KONE so that others can see this example.

Continual improvement- Drives progress and monitors the effectiveness of continuous improvement projects, and corrective and preventative actions which are being logged within the organization and provide direction and support where needed.- Drives continuous reduction of Cost of Poor Quality- Facilitates and evaluates the implementation and contributes to the development of the Management System (QEHS), monitors its performance, and combines its management with other management systems, such as environment and safety.- Responsible for planning, execution, and follow-up of audits as a tool for assuring process compliance and identifying areas for process performance and improvement.- Leads and supports any required corrective actions required due to non-conformance.- Ensures that, in his/her area of responsibility, the management practices are in place as defined in the Continual improvement policy e.g., operations reviews, QIT meetings, development portfolio reviews, etc.

Professional requirements:
- Bachelor's degree in a relevant field and equivalent experience- Demonstrated ability to communicate effectively in English and proficiency in any additional language would be an added advantage.- Lean Six Sigma Green Belt- Quality Management System (e.g. ISO), quality tools, and certifications experience- Project management and Change management skills- Good knowledge of Quality tools, methods, and systems.- Practical knowledge of safety at work.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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