IT Support Engineer

2 months ago


الدمام, Saudi Arabia Wajda International Technology Services Full time

Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
- Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
- Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.
- Proven success in an IT role with a minimum 2 years’ experience.
- Experience with or knowledge of Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
- Experience in ERP Support
- Experience with Cloud Applications and handling of Microsoft 365 environment.
- knowledgeable in Cybersecurity and the safety of IT infrastructure.
- Experience in FortiGate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.

**Job Types**: Full-time, Contract

Application Question(s):

- PLEASE MENTION EXPECTED SALARY PACKAGE



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