Mobility Lead

3 weeks ago

Riyadh, Saudi Arabia Mace Full time

The opportunity

Project: This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.

Mace is one of the delivery partners requiring high-caliber and experienced professionals to lead integrated teams throughout each phase of the project.

Your responsibilities will include:

- Overseeing the overall onboarding and offboarding procedures of incoming employees.
- Coordinating transport, vehicles, and drivers for onboarding activities - collection from airport, first day, visitors, etc.
- Developing a centralized suite of services and initial service level standards to ensure that employees and their dependents receive a high level of support and begin a successful settling-in period at the employment location.
- Measuring employee feedback on their experiences and developing a model for continuous improvement.
- Exploring innovations that create efficiencies in process, and communications and enhance overall user experience in support of project support services, mindful of cost vs value to program and employee.
- Attending to inquiries of incoming employees that pertain to the schedule of services.
- Supporting the new hire orientation.
- Developing ‘how-to guides’ to support new hire processes to be included in the individual new hire packages.
- Working closely with the delivery partner mobilization teams to forecast mobilization numbers, and ensure service levels are maintained through peaks.
- Ensuring all steps in the process are rigorously documented.
- Reporting on the status of mobilisation in line with SLA’s.
- Supporting the Concierge Lead as a second-line support

About you

You have a high diploma in Human Resources, Business Administration and work experience in the Human Resources field, you have experience coordinating high-volume service within a fast-paced environment. You have a bachelor’s degree in business administration, Human Resources, English translation, and English Literature. Excellent Microsoft office skills are required. Strong team and collaboration skills. Ability to communicate at all levels. Fluent Arabic and English language skills are preferred.

Proven experience working in a fast-paced administrative environment that involved working with internal and external stakeholders and business leaders with a developed understanding of HR and recruitment processes. Strong attention to detail and professional written and verbal communication skills. Local experience in Riyadh, Saudi Arabia is preferred.

You are digitally savvy, can build lasting client relationships, and lead strong, motivated teams. You will have a construction or project management background and be hungry to grow your career and enjoy the opportunities Mace have to offer.

What we offer

We are committed to providing our employees with exceptional long-term career opportunities that go beyond mere job roles. We believe in cultivating a culture of growth, empowerment, and innovation, where individuals have the freedom to explore their passions and unlock their full potential. As a member of our team, you will not only be a part of an organisation at the forefront of its industry. You will have the opportunity to contribute to transformative projects, collaborate with diverse and talented professionals, and make a meaningful impact on the communities we serve.

Join us on this exciting journey as we work together to create a lasting legacy for Saudi Arabia while fostering personal and professional growth for our valued employees.

LI-Onsite #LI-Hybrid

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