Service Delivery Coordinator

4 weeks ago

Riyadh, Saudi Arabia Baker Hughes Full time

**Service Delivery Coordinator - Drilling & Completions Fluids**

**Would you like to take ownership of delivering an exceptional service to our customers?**

**Are you passionate about building relationships and ensuring customer success?**

**Join our world class Oilfield Services Team**

Our operations team at the drilling and completion fluids mixing plant. We operate in a safe and compatible manner to satisfy and meet the needs and requirements of our customers.

**Partner with the best**

As a Service Delivery Coordinator, your position is an operation leading role that is responsible on the service planning execution and delivery but not limited to Service quality and performance progress.

As a Service Delivery Coordinator - Drilling and Completions Fluids, you will be responsible for:

- Contributing with measurable performance goals settings that include personal improvement and competency efficiencies.
- Engineering services changes, updates, efficiencies. FE rotation planning, utilization reporting and Field Engineer cost control sheets.
- Monitoring and coordinate all job activities as outlined in MTJC across organizational boundaries, inputs, and reporting. Job Centre weekly updates
- Reporting any incident, plan change or deviation through Baker Hughes tools, discussion with the operation team.
- Following up assigned client’s process for MOC generated in the field, follow up MOC internal process escalation to ensure is properly routed and closed.
- Prepare and complete business sales reports, upselling opportunities, market drivers, revenue strategy and annual budget.
- Support to enhance management visibility regarding service quality with our customer, HSE inductions and meetings, facility inspections, worksite facility audits, employee discussion aligned with performance review and goals.
- Collaborating across Technical and sales team to incentive sales and potential market gain, Identify new opportunities by planning sales strategy either within current contracts or potential markets.

**Fuel your Passion**

To be successful in this role you will:

- Have BSc’s degree Chemistry/Mechanics, Engineering major or a technical associate diploma.
- Have minimum of 5 years’ experience in Drilling and Completion Fluids operations and technical aspects.
- Demonstrate Drilling Fluids Operation leadership, engineering skills and oilfield service expertise.
- Have Drilling Fluid technical & operational lifecycle deployment expertise, planning, execution, and reporting.
- Have ability to predict, follow sales plans according to, service quality planning, conformity.
- Have excellent written and oral communication.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

**Join Us**

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

**About Us**:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join

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