First Mile Manager, Amzl

5 months ago


Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2+ years of performance metrics, process improvement or lean techniques experience
- 2-3 years of general experience in Warehousing and distribution centers operations background

About Amazon
At Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon Operations
Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. For our busy Stations, we’re seeking for an exceptional Manager to come and make their mark. These fast-moving facilities sit at the heart of Amazon’s rapidly growing Operations network, and are where we manage our fast-moving first mile operation. In each delivery, our teams receive, sort, stow, and ship orders to the customer.

In the Station that you join, you will coordinate and oversee a hugely important environment within our business. Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone’s expectations whenever we can.

With this in mind, you’ll lead Under-The-Roof and On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies and plans to streamline these operations. Leads a team of 5 supervisors and +40 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Be responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful First Mile delivery. Peer with Shift managers and assisting the Site leadership which will complement your proactive management of healthy, positive working relationships on a day-to-day basis.

In addition, some of the most important aspects of your job are to:
Lead change at speed, innovation has made us the global company that we are today.
**Help in daily operations**: Receive, scan, lift and move shipments up to 20 kg each.
Route shipments within the AMZL coverage area.
Support and assign job duties to process assistants.
Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.
Track & monitor sorting operation and dispatch.

Key job responsibilities
- Overseeing the operation that focuses on the delivery of Amazon orders direct to customers
- Peering and leading with multiple teams of Process Assistants, Supervisors, Warehouse associates and Delivery service providers and delivery associates.
- Managing day-to-day relationships with multiple Delivery Service Providers (DSPs)
- Driving operational goals and metrics for your Delivery Station. Planning and executing plans and actions with the team and stakeholders and success partners.
- Presenting operational metrics regularly to the senior leadership team
- Problem-solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- Works with key business partners such as WHS, PXT, ACES, DSP Management, First Mile, Middle Mile, Finance, Loss Prevention, IT, Lastmile Programs, Procurement, Environment and Process Engineering
- Review the operational forecast and determine productivity requirements the deliver station.
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback
- Manage a team group to meet all building’s goals.
- Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
- Proactively identify and lead process improvement initiatives and Lean tools.

**Supervisory responsibilities**:
You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
Leading a team of Process Assistants, Warehouse associates



  • Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 2+ years of performance metrics, process improvement or lean techniques experience - 2-3 years of general experience in...


  • Riyadh, Saudi Arabia Afaq Q Tech General Trading - G11 Full time

    Bachelor's degree preferably in Operations, Engineering or Logistics. - Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment. - Proven analysis and problem-solving skills. - You feel responsible for the quality of your work whilst striving for steady excellence and optimization -...

  • First Mile Supervisor

    6 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Work 40 hours/week, and overtime as required We are making significant investments for the long term - building our Fulfillment and Transportation infrastructure as well as the leadership team. As we continue to grow, we are keen to speak to...


  • Riyadh, Saudi Arabia Ninja Full time

    Overseeing and managing the financial operations and activities related to the last mile department. Ensuring the accurate and timely financial reporting and analysis of the last mile operations, financial efficiency and cost control. Duties and Responsibilities: - Conduct in-depth analysis to identify areas of inefficiency and...

  • Program Manager

    5 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

  • Area Manager

    5 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 2+ years of performance metrics, process...

  • First Line Manager

    5 months ago


    Riyadh, Saudi Arabia Abbott Laboratories Full time

    **Position**: First Line Manager** **Reports to**:Regional Sales Manager** **Location**: Madinah** **Primary Job Function**: Provide assigned sales team with the leadership, coaching, direction and resources to ensure targets are achieved and to ensure short and long - term strategies are applied by the sales team. **Core Job Responsibilities**: -...


  • Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience managing medium to large teams. - Experience working with data analysis and/or making decisions based on analysis - Experience of stakeholder management including building and maintaining professional relationships - Experience in an operational environment,...

  • Operations Supervisor

    6 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift...

  • Facilities Manager

    6 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent Amazon family grows in Saudi Arabia The Facility Manager role is an integral part of the Amazon operations and will be responsible for all facilities maintenance tasks through direct reports and via third party contractors. Position is a crucial to enable our...

  • Line Haul Supervisor

    5 months ago


    Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

    High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Work 40 hours/week, and overtime as required - Advanced proficiency in local language in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience...


  • Riyadh, Saudi Arabia Culture First Recruitment Full time

    The Role Our client is seeking an experienced Project Manager to oversee large-scale construction projects in Saudi Arabia. The role involves project planning, budget management, resource allocation, quality assurance, risk management, stakeholder communication, team leadership, and regular reporting. - Client-Centric Project Management: Leverage your...


  • Riyadh, Saudi Arabia MSD Full time

    Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Our team support our customers by providing clinical information about products, educational...


  • Riyadh, Saudi Arabia MSD Full time

    Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities **Description**: **Position Overview**: The First line manager (FLM) is responsible for sales and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia First Resort Global Recruitment Full time

    Regional Operations & Strategic Development ManagerOur client is a leading Saudi conglomerate with an outstanding reputation across the region within diverse business sectors. They represent world-renowned 5-star hotel brands for the Saudi market, where they are developing strong expansion plans.We are seeking an experienced senior Strategic Manager to lead...


  • Riyadh, Ar Riyāḑ, Saudi Arabia First Resort Global Recruitment Full time

    Job DescriptionJob Title: Inventory ManagerCompany: First Resort Global RecruitmentLocation: Jeddah, Saudi ArabiaJob Type: Full-timeIndustry: AutomotiveJob Category: Accounting & AuditExperience: AnyCareer Level: JuniorJob Requirements:Inventory Control: Execute inventory control measures to ensure the company minimizes stock holding and maximizes stock...

  • Head of Operations

    5 months ago


    Riyadh, Saudi Arabia Nana Direct Full time

    Functional/Technical Competencies: - Advance knowledge of various automated distribution and warehouse systems preferred. - High level of problem-solving skills and detailed oriented. - Solid analytical skills, trouble-shooting skills; planning and organizational skills - Excellent interpersonal skills, driving results in cross-functional team setting -...

  • Sales Manager

    5 months ago


    Riyadh, Saudi Arabia SAEQ Full time

    Overview: We are building an Uber for Trucks marketplace platform. We promise our vetted drivers and ensure they find trips on their empty miles while digitizing the entire trucking network for customers, making their shipments easier to haul and providing transparency into availability and price. We are establishing a team of talented, thoughtful engineers...

  • Financial Director

    2 months ago


    Riyadh, Ar Riyāḑ, Saudi Arabia First Resort Global Recruitment Full time

    Job Title: Financial DirectorWe are seeking a highly skilled Financial Director to join our team at First Resort Global Recruitment. As a key member of our organization, you will be responsible for providing strategic financial guidance and leadership to our clients.Key Responsibilities:Develop and implement financial strategies to drive business growth and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia First Resort Global Recruitment Full time

    Job SummaryWe are seeking an experienced Inventory Manager to join our team at First Resort Global Recruitment. As an Inventory Manager, you will be responsible for executing inventory control measures to minimize stock holding and maximize stock system and paperwork accuracy.Key ResponsibilitiesDevelop and implement inventory management strategies to...