Hotel Operations Manager

6 months ago


Hofuf, Saudi Arabia The AA Full time

**Hotel operations manager** is responsible for overseeing all aspects of running a hotel. To ensure that guests have a positive experience while staying at the property.

This role is responsible for overseeing accommodation, food and beverage, reception, conference, banqueting and other area of hotel. This includes ensuring that these locations are clean and well-stocked, as well as making sure that staff are properly trained on safety procedures and customer service best practices.

**Hotel Operations Manager Duties and Responsibilities**
- Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
- Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
- Monitoring occupancy rates and room rates to ensure that profits are maximized while ensuring that customers are satisfied
- Developing and implementing marketing strategies to promote hotel brand awareness and increases in revenue
- Working with the front office staff to ensure that all guest requests are handled properly and in a timely manner
- Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
- Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
- Liaise daily with the hotel management to forecast Hotel business on a weekly basis and plan accordingly.
- Ensure SOP implementation in all departments and check the same during routine operational checks
- Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
- Overseeing the budget to ensure that costs do not exceed revenues
- Scheduling staff members’ work hours and coordinating with other departments such as housekeeping or security to ensure a smooth operation
- Ensuring that all staff are trained in proper procedures and policies through an ongoing training program
- Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.
- Monitoring staff performance through regular assessments of productivity levels and employee satisfaction
- Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
- Conduct regular fire walks and Health & Safety audits.
- Responsible for the overall management of the operation of the hotel.

**Qualifications & Experience**
- Bachelor’s Degree/High school diploma in hospitality
- Minimum 5 years plus experience at 4/5star hotel/resort.
- Must have past hotel management operation/sales experience working in the hospitality industry
- Good organization and time management skills

Pay: ﷼0.99 - ﷼9.99 per month

Ability to Relocate:

- Al Khobar: Relocate before starting work (required)



  • Hofuf, Saudi Arabia The AA Full time

    **Hotel operations manager** is responsible for overseeing all aspects of running a hotel. To ensure that guests have a positive experience while staying at the property. This role is responsible for overseeing accommodation, food and beverage, reception, conference, banqueting and other area of hotel. This includes ensuring that these locations are clean...

  • Hotel Resident Manager

    6 months ago


    Hofuf, Saudi Arabia Manhattan Group Full time

    Our client is seeking a Hotel Resident Manager to lead a thriving 500-room hotel in West Africa. The establishment boasts a highly profitable business model with expansive F&B operations, hosting exhibitions, corporate events, and government functions for up to 2000 guests. Additionally, it features multiple restaurants and bars. **Key...

  • Operation Manager

    6 months ago


    Hofuf, Saudi Arabia Talent Pal Full time

    Operation Manager (restaurants_hotels) Trust Group for Recruitment - Dammam, Saudi Arabia - Applicants 106 - Views 7277 Job Description Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Plan and review compensation actions; enforcing policies and procedures Contribute operations information and recommendations...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24058882 **Job Category** Housekeeping & Laundry **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a...


  • Hofuf, Saudi Arabia SPHC Full time

    What’s on the menu for your next career move? As our new Catering and events operation manager you could be leading the charge to ensure our guests enjoy a truly memorable experience in their important events. .Supervises the function of the banqueting & outside catering in terms of service standards, colleagues, abilities, sales and costs, in order to...


  • Hofuf, Saudi Arabia Habitat Full time

    **Roles & Responsibilities**_ A Purchasing Officer is responsible for performing the different steps of Hotel purchase process, since the order request and quotation with suppliers to order confirmation and requests file. As Purchasing Analyst, you will work in purchase process of various staffs for the Hotel and therefore must perform the following tasks...


  • Hofuf, Saudi Arabia Macdonald & Company Full time

    **Location**: **Ad Dammām** **Salary**: **Basic Salary (Housing, Transportation), Schooling, Bonus, STIP & LTIP** **Job Type**: **Permanent** **Reference**: **70873** **Job Summary***:Job Overview**: The Head of Hospitality Development plays a pivotal role in overseeing the development of hotels and resorts, from concept to completion, with a focus on...

  • General Manager

    6 months ago


    Hofuf, Saudi Arabia Hilton Full time

    A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures. At Hilton Garden Inn upscale accommodations meet affordability, offering unexpected amenities for today's busy travelers. With 1010 hotels across 62...

  • Operations Manager

    6 months ago


    Hofuf, Saudi Arabia Dar al-Layal Food Full time

    A commercial company managing cafes in Al Khobar city is announcing a job vacancy for the position of (Operations Manager). Job Requirements: - Previous experience in managing and operating cafes. - Excellent command of English and Arabic languages. - Thorough knowledge of all labor, health, and safety regulations in the field of cafes and restaurants. -...


  • Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary Assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well-developed communication and customer relations skills.

  • Operations Manager

    6 months ago


    Hofuf, Saudi Arabia Eastern Alliance Co Full time

    The operations Manager oversees pest management operations. He is expected to manage multiple sites or projects concurrently as assigned. He is responsible for the overall planning, deployment and management of resources of the assigned projects. He is to ensure that all project deliverables and customers’ expectations are met and fulfilled. Key...

  • Events Manager

    6 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Events Manager As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. **What will...

  • Events Manager

    6 months ago


    Hofuf, Saudi Arabia Hilton Full time

    As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. **What will I be...

  • Front Office Manager

    6 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Front Office Manager - Pre-Opening A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between...

  • Front Office Manager

    6 months ago


    Hofuf, Saudi Arabia Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

  • Operations Manager

    6 months ago


    Hofuf, Saudi Arabia MCA Management Consultants Full time

    **Job Location: Dammam, Saudi Arabia** **Responsibilities**: - Manage production, maintenance, and delivery. - Ensure quality and safety standards. - Lead a collaborative operations team. - Optimize performance of process equipment. **Qualifications**: - Bachelor's degree in Mechanical engineering. - 15-20 years experience in operations management. - GCC...

  • Operations Manager

    6 months ago


    Hofuf, Saudi Arabia Unique Group Full time

    **Key Areas of Responsibility**: - Responsible for the operational support for Diving and Life Support systems, Survey (incl. USV) and combined L&M + B&WW products and services from the MATL workshop. - Responsible for the safe working practices, toolbox talks, observations and general HSE focus at the MATL Service Centre Dammam. - Review and approve all...

  • Telephone Operator

    6 months ago


    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 23208432 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Cumplir...

  • Purchasing Manager

    7 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Purchasing Manager A Purchasing Manager will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors. **What will I be doing?** As Purchasing Manager, you will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of...

  • Purchasing Manager

    8 months ago


    Hofuf, Saudi Arabia Hilton Full time

    A Purchasing Manager will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors. **What will I be doing?** As Purchasing Manager, you will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and...