Wfs Compliance Manager, Mena

3 months ago

Riyadh, Saudi Arabia Afaq - Warehouse Branch Full time

Bachelor’s Degree in HR
- Experience in the Human Resources function, Operations experience is a plus
- In-depth understanding of UAE, KSA and Egypt Labor Law
- Experience in designing and streamlining processes
- Experience on identifying and mitigating labor risks
- Ability to handle multiple projects and deadlines
- Technically proficiency in MS Word, Excel, Access, & PowerPoint
- Proficiency in Arabic (written and spoken)

This position can be based in any Amazon building in Saudi Arabia.

We are seeking a leader with wide Compliance and Employment Relations experience both in large manufacturing facilities/warehouses in order to enable the sustainable and compliant growth of our Middle East and North Africa (MENA) fulfillment network.

This leader will be directly responsible for Compliance (Labor Laws and Social Responsibility) activities in the region and would lead Workforce Staffing Compliance for MENA Operations business.

The role will be based in Riyadh/Jeddah and would support our MENA network across UAE, KSA and Egypt (along with any additional countries launched in MENA).

Key job responsibilities
Ensure compliance of end - to - end employee life-cycle to local labor laws and internal policies and Social Responsibility standards, as follows:

- Audit Development: Develop comprehensive audit frameworks to evaluate the quality and compliance of Amazon’s hiring processes, including onboarding, background checks, and documentation procedures.
- Audit Execution: Conduct regular and ad-hoc audits to assess the effectiveness of hiring processes, identifying areas of improvement and implementing corrective actions as necessary
- Relationship Management: Builds solid relationships with labor and social insurance representatives
- Ensures effective handling of inspections and responsiveness with needed documents in partnership with legal team.
- In depth knowledge of On-boarding process by country and nature of hire
- Drives hiring programs from a compliance lens (pre - employment medical check, Contracts issuance and signatures, employment documents collection such as Ajeer, Iqama, Labor Cards, social insurance enrolment, craft license, etc ) through the WFS Central Operations and Field teams
- Drives process set-up for all GOV Medical Insurance including Payments and Exemption, as well as Pre-employment and regular medical check-up (as applicable) for ensuring pre-onboarding compliance
- Training and Education: Develop training materials and conduct training sessions for hiring managers and HR teams to enhance their understanding of quality and compliance standards, ensuring consistent adherence across the organization - Highlights new benefits mandates to Internal Stakeholders based on revised guidelines; Drives compliance as a theme for Local WFS teams and drive training with content and awareness materials for related compliance topics
- Reporting: Prepare and deliver regular reports to senior management, summarizing audit results, compliance status, and improvement initiatives; Owns internal audit on WFS processes to ensure compliance with internal practices and local laws
- Data Analysis: Analyze audit findings and hiring data to identify trends, patterns, and potential areas of risk. Present data-driven recommendations to hiring managers and leadership teams -Proactively identify compliance issues across MENA Operations requiring follow-up; serve as point of contact for reporting irregularities
- Compliance Monitoring: Stay updated with relevant employment laws, regulations, and industry best practices to ensure that Amazon’s hiring practices are compliant with legal requirements at all times. Develop a deep understanding of MENA employment policies and drive policy updates and changes when necessary or required
- Consult with employment legal and HR policy, process, and system owners
- Ensures employee transportation/accommodation is meeting Social Responsibility standards and harmonize policies and execution standards between all LOBs within UAE/KSA/EGY.
- Identifies centralization opportunities for better process efficiency and compliance
- Follows up on role eligibility as per laws
- Organizes mechanisms to track employment files, including its completion and updates.
- Organizes mechanisms for associate’s documents withdrawal process and governance
- Supporting the Inclusion and diversity agenda by ensuring compliance of PWDs.
- Highlights new benefits mandates to Internal Stakeholders based on revised guidelines

Riyadh, SAU
- Masters degree in a related discipline
- Professional certifications related to employee relations, compliance, or human resources
- Experience working in a global organization with diverse cultural norms and hiring practices
- Team player with demonstrated strong written and oral communication skills
- Ability to maintain strict confidentiality regarding compliance and employee issues.
- Strong interpersonal and persuasion skills, enabling individual to est

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