Delivery Operations Development/excellence Manager

2 weeks ago


Riyadh, Saudi Arabia Kone Full time

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
- Reporting directly to the Operations Director - Middle East, Turkey & Africa, we are looking for an energetic and enthusiastic Delivery Operations Development Manager to be based in our Riyadh, Saudi Arabia office. In this role, you will support Delivery Operations management in driving project delivery and installation performance by analyzing current performance, providing input for prioritization and road mapping of development initiatives, managing development projects, monitoring and ensuring compliance to KONE Way and other agreed practices, and supporting performance management and competence development.- He/she will collaborate actively with different country, area and global functions to ensure alignment and effective best practice sharing.- What will you do?_Responsible for using and analyzing KPIs to improve daily operations and realize productivity improvement targets in a hands-on manner.
-Convert analysis into concrete improvement actions in cooperation with relevant stakeholders and align planning with country/Area/global development roadmaps.
-Together with relevant Delivery Operations teams set targets and follow up development progress and business performance against these targets.
-Train and coach relevant Delivery Operations personnel in correct execution of processes and correct use of related tools.
-Actively contribute in the future development plans of Delivery Operations teams and collaborate with relevant Area and global teams to further improve global KONE Way processes and IT solutions.
-Support the implementation, adoption, utilization and constant improvement of KONE Way processes and tools in the units.
- Are you the one?_Experience in Business Excellence, Performance & Analysis will be desirable.
-Prior working experience required in Delivery/Site Operations in the same or relevant B2B engineering industries on a regional level.
-Good experience in Project Management with strong exposure to field operations.
-To be able to demonstrate sound financial management, understanding of P&L and resource utilization.
-Strong analytical and influencing skills with the ability to drive change.
-Excellent command of the English language.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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