Call Centre Agent

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

Senior Call Centre Representative | Saudi Arabia - Riyadh **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: The Senior Call Centre Representative will be...

**About the role**: The Care Centre Manager is responsible for making sure that the different duties that are assigned to call center department staff are monitored to ensure they are efficiently carried out. **Key Responsibilities**: - Supervise daily activities of staff/personnel of the call and support l center department in a bid to ensure efficiency...

**DIALER & REPORTING ANALYST**: **Job ID **:1980 **Location **:Riyadh - KSA **Industry **:BPO **Functional Area **:Reporting Analyst SAR 7,000.00 - 10,000.00 **Other Benefits **:As per Law **GCC Driving License **:Yes **Description: - Dialer & Reporting Analyst - s needs for high quality, complete, accurate and timely data in our products and...

**About Nana**: Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi...

About the role: Increase the customer awareness and knowledge for the flight reservation. Ensure that the reservation, cancellation, refund and reissue under the right track process. Leads to the highest customer satisfaction and provides flight reservation for the customer without any hassle for the customer Main responsibilities: - Tracking the flight...

Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth - and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service. **What will I be...

Responsible to assist in developing a Quality and Satisfaction plans for Customer Relationship ManagementAssurance. **Essential Responsibilities and Duties**: 1. Creates scripts for new/existing services. 2. Listen in on incoming and outgoing calls to ensure excellent customer service and effective product presentation 3. Trains new hires on the...

Requirements: Saudi Female with High School Degree or diploma 0 -1 Experiences Good Speaker in Arabic & English language Ability to commute/relocate: - Riyadh: Reliably commute or planning to relocate before starting work (required) **Education**: - High school or equivalent (preferred)

Responsible for answering the calls that requires medical background. providing them with an appropriate response to urgent healthcare needs. **Essential Responsibilities and Duties**: 1. Manages customer interaction and respond through various channels. 2. Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that...

Responsible for customer issues and requests through all communication channel 24/7 on a rotational basis. Manages a variety of interaction from customers and provide an appropriate response to healthcare needs within a timeframe. **Essential Responsibilities and Duties**: 1. Conducts customer satisfaction surveys via outbound calls and/ or callers’...

Supervises the daily activities of staff in assigned group of agents by the shift manager, 24/7 on a rotational basis and ensures work quality and operations. **Essential Responsibilities and Duties**: 1. Ensures correct procedures are followed and routinely give directions to their staff on what to do and how to improve. 2. Supports Staff in handling...

**Position Overview**: **Responsibilities**: - Identify and target potential customers through various channels, including referrals, leads, and cold calling. - Engage with customers to understand their financial needs and provide suitable banking solutions, including credit cards, mortgage loans, personal finance options, auto lease plans, and insurance...

Assists consultant pulmonologist in providing high quality, patient-centred, consultations, interventions and management for patients with pulmonary diseases as assigned by the consultant transplant pulmonologist. **Essential Responsibilities and Duties**: Clinical Responsibilities 1. Assisting the consultant pulmonologist in providing inpatient and...

Assists in providing high quality, patient-cantered health consultations, treatment and management pertaining to paediatric transplant hepatology. **Essential Responsibilities and Duties**: Clinical Responsibilities 1. Assists in providing inpatient and outpatient care. 2. Performs specialty procedures as required with guidance of a consultant. 3....

Bachelor’s Degree level or equivalent - Experience in leadership or people management experience - Prior usage of Microsoft Office including Excel using tools such as Pivot Tables and lookups - Business proficiency in English. - Ability to work flexible working shifts, including weekends, and holidays. The Delivery Station Liaison (DSL) team provides...

Assists in providing high quality patient care i.e. evaluation and management of transplant patients under consultant’s supervision. **Essential Responsibilities and Duties**: I. Clinical Responsibilities: 1. Participates in the care of transplant patients before and after transplantation from in collaboration with Consultant, Transplant & Hepatobiliary...

Position Purpose To support employees and their families who are moving to Middle East and to ensure their smooth transition into the new location by providing services including orientation, home finding, school search etc and making the assignee familiar with the local area, culture and customs. Responsibilities/ Duties /Tasks Sourcing suitable...

Responsible for own medical / surgical practice under the supervision of the consultant, section head and/or chairman. **Essential Responsibilities and Duties**: I. Clinical Responsibilities: 1. Runs a specialty clinics as assigned. 2. Participates in the management of patients in the field of Liver & Small Bowel Transplant & Hepatobiliary - Pancreatic...