Head of Customer Experience and Call Centre

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...

Responsible for answering the calls that requires medical background. providing them with an appropriate response to urgent healthcare needs. **Essential Responsibilities and Duties**: 1. Manages customer interaction and respond through various channels. 2. Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that...

**Join the Sweater Revolution as our Head of Customer Experience (CX)** **Location**: Riyadh, Saudi Arabia **Employment Type**: Full-time **Who We Are**: At Sweater, we're redefining car care in Riyadh with a focus on quality, convenience, and sustainability. Our mission is to deliver top-tier car care experiences that not only meet but exceed customer...

Provides consistent and meaningful data reports to improve decision-making. Participates in overseeing and monitoring the operations of Command Center section by analyzing patient flow data. **Essential Responsibilities and Duties**: 1. Develops data reports, and provides information for the Capacity Command Centre use. 2. Supports data analysis and...

One of our clients in Saudi Arabia - Riyadh is hiring **Call Centre Agents** (Voice/Text Agent & Back office) Saudi Nationals and expatriates from Syria / Egypt / Jordan are encouraged to apply. **Skill Sets** - Klout score of minimum 41 - Bilingual : Arabic and English - fluent speaking and read/write - Keyboard proficiency and MS Office/PC skills -...

Responsible for supervising planning activities for the Customer Contact Center for Hospital’s by assisting in developing strategic plans and budgets, monitoring the financial performance of the Business Unit, planning for launching new services in order to ensure smooth functioning of the Customer contact center. Carry out his duties in accordance with...

One of our clients in Saudi Arabia - Riyadh is hiring **Call Centre Agents** (Voice/Text Agent & Back office) Saudi Nationals and expatriates from Syria / Egypt / Jordan are encouraged to apply. **Skill Sets** - Klout score of minimum 41 - Bilingual : Arabic and English - fluent speaking and read/write - Keyboard proficiency and MS Office/PC skills -...

**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...

Customer Care Representatives are in direct relation with the End Customer to enhance their Bulgari journey through Excellence and Luxury Spirit. **Profile**: **Bulgari ambassador** - Wow our customers by listening attentively to their needs, gain agreement on the resolution and bring the issue to conclusion - Provide support to final customers on Bulgari...

To provide high quality patient centred surgical interventions consultation and management to recipients and donors in the area of liver and small bowel transplantation and hepatobiliary pancreatic surgery. **Essential Responsibilities and Duties**: Clinical Responsibilities 1. Provides inpatient and outpatient consultations, treatment and management as...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

Provides high quality, patient-centred health consultations, treatment and management pertaining to paediatric transplant hepatology. **Essential Responsibilities and Duties**: Clinical Responsibilities 1. Providing inpatient and outpatient consultations, treatment and management of transplant paediatric patients before, during and after transplants as...

Assists in providing high quality, patient-cantered health consultations, treatment and management pertaining to paediatric transplant hepatology. **Essential Responsibilities and Duties**: Clinical Responsibilities 1. Assists in providing inpatient and outpatient care. 2. Performs specialty procedures as required with guidance of a consultant. 3....

**Responsibilities**: 1-Manage large amounts of outbound calls in a timely manner. 2-Verify company cards information according to the checklist. 3-Follow communication “scripts”. 4-Enter new customer information into system. 5-Meet personal/team qualitative and quantitative targets. 6-Follow instructions of Call Centre...

Assists in providing high quality patient care i.e. evaluation and management of transplant patients under consultant’s supervision. **Essential Responsibilities and Duties**: I. Clinical Responsibilities: 1. Participates in the care of transplant patients before and after transplantation from in collaboration with Consultant, Transplant & Hepatobiliary...

وظائف خدمة عملاء في شركة لاند مارك ( مركز الاتصال) ‬ )بنات فقط )‫الشروط : ‬ ‫١-ان تكون المتقدمه سعودية الجنسيه ‬ ‫٢-شهادة الثانويه العامه فأعلى ‬ ‫٣-لايشترط وجود خبره سابقه ‬ ‫٤-لغة انجليزيه...

Job Summary Responsible for answering incoming calls from customers to take orders, answer inquiries and questions, handle complaints. Troubleshoot problem and provide information. Major **Responsibilities**: - Ensures through his/her actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is...

**Key Responsibilities**: - ** Inbound Customer Support**: - Handle in\outcoming calls from customers professionally and courteously. - Assist customers with product or service-related inquiries, concerns, and issues. - Provide accurate information and solutions to resolve customer problems. - ** Problem Resolution**: - Identify and analyze customer...

Responsible for handling interaction 24/7 on a rotational basis via various channels providing them with excellent customers experience, and processess all paperwork and helps customer with clinics appointment, or other requirements. **Essential Responsibilities and Duties**: 1. Manages customer interaction and respond through various channels. 2....