Head Receptionist and Reservationist
1 day ago
**Duties and Responsibilities**:
- To supervise the professional greeting of clients and visitors, to the highest standards.
- To manage table reservations ensuring that input in the system is processed accurately.
- Induction, and training of receptionists.
- Appraisals and performance management of restaurant staff, including monthly meetings.
- Leading, monitoring, motivating, and inspiring the reception team; providing guidance and support.
- On-going development of skills and knowledge for the reception team.
- Produce, manage, and operate the reception rotation, checking future planned absences, planning cover and
- Maintain a presentable attire and uniform according to the restaurant dress code.
**Required Knowledge & Skills**:
- Experience of working in a highly customer-focused service delivery role.
- An excellent customer focused manner always.
- Demonstrating the ability to be proactive and to possess strategic thinking skills.
- The ability to lead and develop a large, diverse team.
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Is you Iqama transferrable?
- Are you currently in Riyadh?
**Experience**:
- Restaurant Reception and Reservation: 4 years (required)
- Restaurant Operations: 3 years (required)
- Customer Service: 3 years (required)
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