Supply OTC Manager

1 week ago

Riyadh, Saudi Arabia AstraZeneca Full time

**JOB TITLE**:
***Supply OTC Manager**:
***ABOUT ASTRAZENECA**:
**AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.**:
**ROLE SUMMARY**:
**The Order to Cash Manager is an active member of in particular the Supply to Customer process, with daily interactions with KSA commercial organization, customers and other roles such as Supply Chain Leads (SCL), QA, Asset Planners, Customer Relationship Managers, Packaging Coordinators, Supplier Relationship Managers, demand planner, customer services & distributors.**:
**The Order to Cash Manager role incorporates the conventional activities associated with CMO outbound supply to customer with a specific skill and behaviour set associated with working with suppliers, customers, and stakeholders. acts as the key contact for day-to-day supply to AZ distributors and a part of the role is to build, maintain and develop supplier & customer relations.**:
**The Order to Cash Manager works and communicates on a daily basis around orders, delivery plans, stock levels etc in order to make the right decisions and prioritizations with the customer and supplier in focus. As the contacts range from internal supply chain stakeholders, Commercial organization, external customers & distributors, with multiple stakeholders including senior internal & external stakeholders, communication is of great importance and a key to success.**:
**Included in the role is active work with Practical Problem Solving and Continuous Improvements in cross-functional teams, both as team member and as team leader as appropriate.**:
**The work is executed in a high-paced environment, with strong focus on cross-functional collaboration with other roles such as Supply Chain Leads, QA, Production Planners, Customer Relationship Managers, Packaging Coordinators, Distribution Coordinators, Country Director, Finance Teams, Project Managers and Supplier Relationship Managers. The nature of the role with a high number of internal and external contacts requires the ability to be flexible and constantly prioritize and make assessments on where time best is spent to operate effectively in the role.**:
**What you’ll do**:

- ** Process customer orders, raising purchase orders to suppliers in line with contractual requirements and receipting stock on delivery from suppliers.**:

- ** Validation and creation of Sales order as per the company processes, policies and lead times, and ensure agreed specific commercial and logistics conditions are accurately meet (Payment Terms, prices, mode of shipment, etc.)**:

- ** Ensure all sales orders processed are in compliance with business agreed upon commercial terms (FOCs, discounts, payment terms) and well documented to later ensure compliance.**:

- ** Creation of all necessary reports and documentation to allow on time delivery and successful delivery operations at distributors warehouse, in coordination with 3PL, Warehouse manager, Supply chain, and Customers. Continuously foster expertise in commercial local regulations and SFDA matters via regulatory functions to guarantee a smooth delivery for shipments under scope of responsibility.**:

- ** Manage Transport planning and execution, as well as connected insurance claims.**:

- ** Perform order fulfilment activities to ensure that all orders are being performed On
- time in Full. Ultimate objective is to optimize level of customer service and minimize risks or in-market sales disruptions.**:

- ** Ensure specific care for timely delivery of launch or tender shipments within the shortest lead-time possible in co-ordination with demand planner, tender managers, and warehouse manager to avoid any delays or penalties if relevant.**:

- ** Manage communication as well with customers on any query / issue related to order fulfilment.**:

- region.**:

- ** Release and post sales to accounting on daily basis to recognize accurate sales revenues**:

- ** Ensure that customer complaints are being addressed and channelled as per the organization responsibilities such as logistics, local quality functions and transport management team**:

- ** Provide accurate sales estimates on daily / weekly / monthly / quarterly reports and provide visibility on overall progress of sales commitments and identify financial risks**:

- ** Manage and maintain accurate Intercompany & selling prices in SAP with close interaction with Regulatory Affairs, Controlling and Business functions, in line with internal control policies.**:

- ** Act as the primary point of contact with suppliers/customers regarding demand, supplier's ability to meet demand and day-to-day delivery plan.**:

- ** Build and develop effective relationships with colleagues in the Planning team, other members in the PCO control rooms and in

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