Payment Operations Manager

2 weeks ago


Riyadh, Saudi Arabia Payfort Saudi Closed JSC Full time

Bachelor’s Degree in relevant field
- 5+ years of payments experience is must
- Proven understanding of banking & payment operations, tools and technologies.
- Strong knowledge of processor connectivity (MPGS, CyberSource), PSPs, Payment methods, acquiring banks, MSO set-up, MID configurations, Settlement cycle..etc.
- Hands-on experience developing and driving projects with tight schedules and multiple dependencies.
- Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Good communication and interpersonal skills

The Payment Operations Manager provides sellers the support they need to be successful at Amazon. We are looking for a Saudi national to support a wide range of technology platforms across several countries. You will interact directly with the customer/user where the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.

At Amazon Payments Services we are building the most customer-centric payments company on earth. We serve thousands of merchants across GCC and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. Amazon Payment Services Aka Payfort is part of Amazon and regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.

Key job responsibilities
- Responsible for the direct technical and operations support for Enterprise Clients both from technical & operational needs. Serve as leader and point of contact for escalated contact resolution of a business impacting matters.
- Manage multiple enterprise client accounts, including major business partners with significant impact. SLA and root cause/prevention management. Tracks, monitors and drives for improvements in the Amazon Commerce products. Ability to maintain composure in critical situations and communicate clearly with both internal and external customers. Will contribute to the development of the project plan for the business.
- Can independently identify and implement process improvements geared toward improving the client experience or organizational efficiencies. Finds and designs new efficiencies that result in cost

savings.
- Finds solution to technical problems that involve new We technology, simplify, and create closed loop systems.

Riyadh, SAU
- MBA from a Premier institute
- SQL Proficiency
- Bilingual in English and Arabic



  • Riyadh, Saudi Arabia Rewaa Full time

    Rewaa is a fast growing technology company based in Riyadh, we help business owners increase their sales and lower operational cost by using cloud based Inventory and sales management system. Rewaa is used by over 20k retailers across the MENA region and growing by 30% month over month. **Job Purpose** The purpose of this job is to follow and collect...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Telecom Company Full time

    Job SummaryThe job incumbent shall be responsible for overseeing the process of collecting and documenting requests for new payments channels from BUs/FUs, and develop BRSDs that best suit their needs and specifications. He shall also be responsible for spotting gaps and weakness in the current Payment Channels and analyse potential improvements or potential...


  • Riyadh, Saudi Arabia Saudi Telecom Company Full time

    Job SummaryThe job incumbent shall be responsible for overseeing the process of collecting and documenting requests for new payments channels from BUs/FUs, and develop BRSDs that best suit their needs and specifications. He shall also be responsible for spotting gaps and weakness in the current Payment Channels and analyse potential improvements or potential...


  • Riyadh, Saudi Arabia ESM Operations Ltd Full time

    Assist in the planning,coordination, and supervision of security and crowd managementoperations.Collaborate with the OperationsManager to develop strategies for effective team management andresource allocation.Ensure all activities areexecuted in compliance with company policies, procedures, andclient agreements.Maintaining a professionalappearance while...


  • Riyadh, Saudi Arabia JPMorgan Chase Bank, N.A. Full time

    **Introduction**: - The EMEA Payments Corporate & eCommerce Sales Team is part of J.P. Morgan Payments. J.P. Morgan Payments offers Treasury Services, including Liquidity, Card, Trade & Working Capital and Merchant Services to its Corporate & Investment Bank clients. J.P. Morgan is recognized to provide the global scale and service of a world-class bank,...

  • Berry Farm Manager

    4 weeks ago


    Riyadh, Saudi Arabia Farm Manager SA Full time

    **Riyadh Area - Saudi Arabia**: Our client is looking for an experienced Berry Farm Manager to join the team. **MINIMUM REQUIREMENTS** - Bachelor’s degree in Horticulture or related Agricultural field - Minimum of 10 years in Horticulture / Agriculture industry experience - Direct Experience in Strawberry hydroponic growing (5+ years). - Direct Experience...


  • Riyadh, Saudi Arabia PEOCIT Technologies Full time

    Roles and Responsibilities: - Represent Technology Strategy & Architecture in programs/initiatives - Provide technical recommendations and trade-offs which address business needs and timelines - Participate in cross-functional, cross-discipline architecture teams to enhance/set architectural direction for key business initiatives - Produce Payments...


  • Riyadh, Saudi Arabia Salla Full time

    Salla the leading SaaS e-commerce enabler in the region, is seeking a highly qualified individual to join our team as a Product Manager (Payment). In this role, you will be responsible for overseeing the development and execution of Salla's Payment products, As the Product Manager (Payment), you will be instrumental in guiding our company towards continued...


  • Riyadh, Saudi Arabia Interpay Payment Technology Full time

    **SUMMARY** We are seeking a highly skilled and experienced Network Infrastructure Manager to oversee and manage our organization's server and network infrastructure. The Network Infrastructure Manager will be responsible for ensuring the stability, security, and efficiency of our servers and network systems. The person will be coordinating with the team of...

  • Payments Management

    4 weeks ago


    Riyadh, Saudi Arabia JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role is open to Saudi nationals ONLY - role based in Riyadh only **Responsibilities**: - Develop and execute the J.P. Morgan Payments - Kingdom of Saudi Arabia strategy - Participate and achieve critical follow ups from internal management and client meetings - where required, ensue effective, timely call notes and project plans to...


  • Riyadh, Saudi Arabia Zid Full time

    Company Description Zid is an e-commerce in a box - solution that any retailer can use to start their eRetail. Zid helps them to build their own eStores (with their own name and identity) and integrates them with the supply chain players to enable them to manage and with ease. All of that with affordable cost and decent quality. Location: Riyadh, Saudi...

  • Bin Sponsorship Sales

    4 weeks ago


    Riyadh, Saudi Arabia PayTech Full time

    This position is for an individual with experience and understanding of **BIN Sponsorship** within the payments industry. It is a 12 month - 2 year assignment located in **RIYADH, KSA** and will be working with one of the country's largest banks. **Salary: US$120,000** **Role** - Support The Bank with business development of their BIN Sponsorship and...

  • Operation Manager

    4 weeks ago


    Riyadh, Saudi Arabia valuable capital financial company Full time

    **Duties and Responsibilities**: 1、Account opening process. 2、 Daily Settlement for Local & International market including equities & futures, overseas equities, futures and options, fixed income, and derivatives products 4、 Monitor the stock activities, position & cash reconciliation. 5、 Solve the issues and requests related to the...


  • Riyadh, Saudi Arabia FlyAkeed Full time

    **About FlyAkeed**: FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel. **Highlights**: Current funding stage: Series A FlyAkeed is supported by: PIF subsidiary Sanabil Investments,...


  • Riyadh, Saudi Arabia JPMorgan Chase & Co. Full time

    Operation Transaction Processing Analyst -Saudi Nationals only In this role you will have a chance to work in partnership with various departments to process and clear the payments, reports, reconciliation and investigation as well as work on various projects for a new process and enhancing the current processes. As a Transaction Processing Analyst within...


  • Riyadh, Saudi Arabia TÜV SÜD Full time

    **Position: Operations Coordinator** **Job Location**: Yanbu, Jubail, Madinah, Riyadh, Tabuk, AL Khobar **Job Summary**:We are looking for a reliable and organized **Operations Coordinator** to assist with the management of daily basis. In this position, you will contribute in an administrative capacity by assisting our teams, supporting human...


  • Riyadh, Saudi Arabia FlyAkeed Full time

    **About FlyAkeed**: FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel. **Highlights**: Current funding stage: Series A FlyAkeed is supported by: PIF subsidiary Sanabil Investments,...


  • Riyadh, Saudi Arabia MenaBev Full time

    Manage back-office transaction processing with IBM ensuring smooth day-to-day operations and timely payments to vendors.Maintaining a healthy ageing of vendor balances. Ensure vendor balances are reconciled as per the guidelines set by management.Provide necessary support in executing product cost strategies, i.e., defining standard cost, overhead allocation...


  • Riyadh, Saudi Arabia MenaBev Full time

    Manage back-office transactionprocessing with IBM ensuring smooth day-to-day operations andtimely payments to vendors.Maintaining ahealthy ageing of vendor balances. Ensure vendor balances arereconciled as per the guidelines set bymanagement.Provide necessary support inexecuting product cost strategies, i.e., defining standard cost,overhead allocation basis,...

  • Operations Manager

    2 days ago


    Riyadh, Saudi Arabia CEQUENS Full time

    **About Cequens** CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and...