Senior Workplace Experience and Operations
3 weeks ago
In this role, you will support the daily operations of our group to deliver:
- Workplace Services for employees and visitors, including Reception, meeting rooms, pantry service, catering orders, onboarding, and meeting/event management (office, segment, training, etc.).
- Operations Services such as facilities management, security, repairs and maintenance, space utilization (lockers), mail/print/supplies, emergency preparedness, contingency plans and vendor management.
- Collaborating with our Operations Manager & other segment heads for various RFP printing requirements and client deliverables.
**What You’ll Do**
Workplace Experience team members may be called upon to assist with a variety of assignments within our portfolio of services, however, this role has a focus on administrative and facilities support as follows:
- Greet all employees and visitors in a professional and friendly manner, notifying the respective hosts of their arrival and direct them to their assigned room.
- Act as a liaison between the Regional Workplace Experience team and service providers, assisting with the coordination and scheduling of office, vendor, and building services.
- Field requests for assistance with maintenance requests such as temperature control, resetting lockers, etc.
- Maintain integrity of the list of employees assigned to our location; action additions, changes and terminations as needed; maintain various contact/segment lists. Provide new hires/transfers with welcome package/information.
- Confirm meeting room bookings, focusing on strategic use of space to maximize utilization and efficiencies as needed or as requested by Manager.
- Coordinate meeting and event needs (i.e., register expected guests, place catering orders, AV/IT needs), accurately recording information and escalating any conflicts or special requests as needed.
- Review, code and enter all shared cost invoices, collaborating with the Middle East Finance team.
- Assist with allocation and utilization reports. Serve as onsite point of contact for space management system (Condeco) used for workstation and conference room assignments, including training and troubleshooting, escalating conflicts to leadership as needed.
- Assist in the maintenance of the Business Continuity/Emergency Action Plan, as well as the Office Location (Atlas) Intranet site.
- Provide administrative and office assistance as needed.
- Support occasional small projects (move/add/change/maintenance refresh projects) working with local team, Riyadh Operations Manager, Regional Workplace Director, Middle East COO, Global Real Estate, ITG and other groups as needed.
- Ensure all incoming phone calls are answered promptly and directed appropriately.
- Provide the highest level of customer service and respond to all inquiries.
- Arrange security clearance for all employees and guests; assist in the creation of new badges.
- Perform floor checks to ensure conference rooms are set-up correctly with proper equipment and amenities prior to the start of meetings. Escalate and resolve issues as needed.
- Assist senior point of contact to plan meetings and events (onsite and externally) to support business and workplace experience objectives. Examples include: segment meetings/events, executive meetings/town halls, colleague engagement events such as holiday and promotion/recognition events, as well as recruiting and client events.
- Order & replenish snacks/beverages and office supplies, monitor and order as needed.
- Maintain general organization of common/shared office and kitchen areas.
- Coordinate and assist with various courier requirements and invoice submittal of courier invoices.
- Place property management work orders as requested for maintenance issues.
- Produce copy jobs for client service teams (work product, pitch books, etc.), work may include printing, assembling, binding - coordinate/provide guidance for jobs that cannot be handled in-house.
- Operate and maintain printing/copier machine, troubleshoot/resolve issues or call for service.
**Basic Qualifications / Qualifications & Experience**
Minimum of 2-4 years of related experience in operations/facilities support and/or hospitality services delivering exceptional internal/external customer experiences.
Bachelor’s degree preferred.
- Ability to work in new office environment and help create and socialize procedures for both client facing and Workplace office activities.
- Team player with the ability to also work independently, meet multiple deadlines and respond to change.
- Ability to maintain a professional, composed, demeanor, and to diplomatically deal with challenging situations to resolve or escalate with leadership as needed.
- Excellent communication skills, both verbal and written.
- Strong attention to detail, organization, time management and prioritization skills.
- Proficiency in Excel, Word, and PowerPoint.
- Experience with space utilization technology (Condeco or similar) preferred.
**Our
-
Workplace Experience Manager
2 weeks ago
الرياض, Saudi Arabia Blacklane GmbH Full time**ABOUT US**: We're a leading organization in the Middle East, committed to creating a world-class workplace that supports the well-being and success of our employees. We're seeking an experienced and innovative Workplace Experience Manager to join our team. **JOB OVERVIEW**: As our new Workplace Experience Manager, you will play a critical role in shaping...
-
Workplace Experience Manager
2 weeks ago
الرياض, Saudi Arabia BLACKLANE Full time**ABOUT US**: We're a leading organization in the Middle East, committed to creating a world-class workplace that supports the well-being and success of our employees. We're seeking an experienced and innovative Workplace Experience Manager to join our team. **JOB OVERVIEW**: As our new Workplace Experience Manager, you will play a critical role in shaping...
-
Senior Workplace Experience and Operations
3 weeks ago
الرياض, Saudi Arabia Emprego SA Full timeThe Role **Requirements**: About the company FTI Consulting is an independent global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. Individually, each practice is a leader in its specific field, staffed with...
-
Workplace Manager
2 days ago
الرياض, Saudi Arabia Pinsent Masons Full time**Workplace Manager **Riyadh, Kingdom of Saudi Arabia **Role Overview** Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the...
-
Senior Manager Experience Centre Operation
3 weeks ago
الرياض, Saudi Arabia Qiddiya Investment Company Full timeQiddiya Investment Company is pioneering a new era of entertainment and leisure in Saudi Arabia, and we're seeking a dynamic and experienced Senior Manager for Experience Centre Operation (Sales & Leasing) to lead our operations. This role is crucial in delivering exceptional experiences to our visitors and prospective clients while driving sales and leasing...
-
Senior Customer Experience Manager
3 weeks ago
الرياض, Saudi Arabia Hays Full timeThe Role This leading real estate developer is currently in a phase of rapid growth and business expansion. They are seeking a Senior Customer Experience Manager to join the business and play a key role in developing and shaping their customer experience. - In this role, you will be responsible for ensuring that customers have an exceptional experience...
-
Senior Operations
1 week ago
الرياض, Saudi Arabia IIPD - Institute of Innovation and Professional Development Full time**About IIPD - Institute of Innovation and Professional Development** Founded in 2016, IIPD is one of the leading training & consultancy institutes in the region offering 600+ tailor made training programs within Engineering, IT, Soft skills, and Business areas. With current offices in Dubai, Abu Dhabi, Riyadh, Cairo, Lahore and Cochin, we support the...
-
Senior Revenue Operations Analyst
3 weeks ago
الرياض, Saudi Arabia Mozn Full timeMozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for...
-
Senior Operation Manager
2 weeks ago
الرياض, Saudi Arabia Live Stream Line Full time**Job Overview**: We are looking for a highly skilled Senior Operations Manager to oversee the day-to-day operations of our business. The Senior Operations Manager will be responsible for streamlining business processes, managing resources effectively, and ensuring seamless project delivery. This role will play a key part in driving operational excellence...
-
Senior Commercial Manager
3 weeks ago
الرياض, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented **Senior Commercial Manager **to join our team! In this role you will get to work at the forefront of one of the most transformative projects in Saudi Arabia's history. **What You'll Be Doing**: - Manage small team of Commercial / Contracts Administrators and Managers - Continuous Improvement of the team,...
-
Whs Officer, Workplace Health and Safety
2 days ago
الرياض, Saudi Arabia Afaq - Warehouse Branch Full timeWHS Experience/or WHS qualifications - Experience using Microsoft Word and Excel in a professional capacity - Bachelor’s degree. - NEBOSH or IOSH certified. - Good communicator - English & Arabic - Available to work flexible shifts including days, nights and/or weekends The Site WHS Officer will be responsible for partnering with a site operations team in...
-
Senior Forging Operator
4 weeks ago
الرياض, Saudi Arabia Gulvain Partners Full time**Senior Forging Operator** **Job Summary**: Overall responsibility for setting up, operating forging machines to taper, shape, or form metal in accordance with production, quality and achieve global objectives set up by Forging Team leader, FEC/SAT Operation Manager and Company. **Responsibilities**: - Performs tooling changes of forging presses. - Sets...
-
Operations & Maintenance Manager
7 days ago
الرياض, Saudi Arabia Parsons Full timeIn a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...
-
Senior Consultant
7 days ago
الرياض, Saudi Arabia SHL Full time**Vacancy Name** Senior Consultant **Requisition No** VN3488 **Time Type** Full Time **Location** Riyadh Office **Additional Location** Dubai **Country** Saudi Arabia **Join a community that is shaping the future of work! SHL, People Science. People Answers.** Are you a seasoned Occupational Psychologist or in a similar field with HR related...
-
Lmia Approved Senior Manager
2 weeks ago
الرياض, Saudi Arabia SPACEVIEW IMMIGRATION AND DOCUMENTS CLEARENCE LLC Full timeJob description Senior Manager - Financial, Communications, and Other Business Services **Location**: Canada **Company**: SV Immigration Consultants (Assistance with PR and Visa Services Are you an experienced leader ready to take your career to Canada? SV Immigration Consultants is hiring skilled Senior Managers in financial, communications, and other...
-
Highway Operations Specialist
4 weeks ago
الرياض, Saudi Arabia Parsons Full timeIn a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...
-
Senior Operations Assistant
2 weeks ago
الرياض, Saudi Arabia World Bank Group Full timeSenior Operations Assistant **Senior Operations Assistant** Job #: req29779 Organization: World Bank Sector: Other Grade: GD Term Duration: 1 year 0 months Recruitment Type: Local Recruitment **Location**: Riyadh,Saudi Arabia Required Language(s): English & Arabic Preferred Language(s): Closing Date: 10/23/2024 (MM/DD/YYYY) at 11:59pm...
-
Senior Blasting Operator
4 weeks ago
الرياض, Saudi Arabia Gulvain Partners Full time**Sand Blasting Operator (Urgently Hiring)** **Job Summary**: Overall responsibility for operating blasting machine equipment (Manual and Automatic) in accordance with production, quality and achieve global objectives set up by the Special Process Manager and Company. **Responsibilities**: - Supports the Special Process Manager to achieve objectives and...
-
Custody Operations Consultant
3 weeks ago
الرياض, Saudi Arabia Northern Trust Corp. Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Plant Operator I
3 weeks ago
الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timePosted on Sunday, 05 January 2025, 5 Rajab 1446 Tuesday, 11 February 2025, 12 Shaban 1446 Location Riyadh Department/Section Plant Operations Section Operates and maintains machinery and equipment providing light, heat, power, oxygen, water, LPG, compressed air and other utilities services that are around the plants and Hospital areas. **Essential...