E-commerce Key Account Executive

2 weeks ago


Jeddah, Saudi Arabia Unilever Full time

Company Profile:
Every Day, Around the World, People Reach for Unilever Products. Our Brands Are Trusted Everywhere And, By Listening to The People Who Buy Them, We've Grown into One of The World's Most Successful Consumer Goods Companies. In Fact, 150 Million Times A Day, Someone Somewhere Chooses a Unilever Product.

Look in Your Fridge, Or on The Bathroom Shelf, And You’re Bound to See One of Our Well-Known Brands. We Create, Market and Distribute the Products That People Choose to Feed Their Families and Keep Themselves and Their Homes Clean and Fresh.

Job Scope:
Drive Unilever business in the eCommerce channel across customers in Kuwait, Qatar, Oman and Bahrain through managing the customer relations, building and executing the JBPs and improving availability (OLA) and visibility (search) performance, through Data Driven Marketing.

Location: Riyadh or Jeddah, KSA

Roles & Responsibilities:
e-Commerce:

- Reach shoppers anytime anywhere by ensuring coverage across e-retailers/sub-channels of eCommerce (B2C)
- Account/customer management
- build, negotiate and execute JBP with eCommerce customers
- Drive the JBP /JBP Agenda with the Retailers and have Plans for eCommerce within customers plans.
- Identify Key Categories to win online via exclusive portfolio, offerings, and marketing plans.
- Work closely with the Digital Hub team and cross functional teams to build eCommerce excellence
- Lead the cross-cluster processes with scalable capability models and deliver best practices
- Ownership of the Customer / Channel P&L.

Primary KPIs of the role:

- Turnover / Turnover Growth
- Market Share
- Customer Management
- Sales forecasting
- Execution KPIs - availability, visibility (search performance) and eCOM content deployment with customers

Key Competencies & Skills:

- 1-2 Years of Customer Development - Account Management & Marketing experience
- Digital Marketing / eCOM experience is a definite plus
- Data & Insights - ability to source, identify and convert data into insights, driving actions.
- Innovation - curiosity, customer obsession and white space / new revenue streams focus. Ability to move with speed, experiment and learn.
- Commerce - Creation of Collaborative, Strategic Growth Plans and Negotiation
- Execution - Understanding the entire retail value chain and how to improve customer service (order to cash) as well as ongoing business performance management and delivery of KPIs.
- Passion for High Performance



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