Digital Marketing Trainee

6 months ago

Riyadh, Saudi Arabia Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

**Key Responsibilities**

**MEDIA**
- Preparation of social assets & captions to be shared to media agency and key retail partners

**BRAND.COM**
- Analyse online customer knowledge and update action plan accordingly to reach defined goals (drive traffic to site, store, online sales, feedback gathering etc.)
- Proofreading of Arabic content and copy

**E-RETAIL**
- Actively driving the online animation plan; making sure exposures, visibilities and sampling is implemented in a timely manner, liaising with our respective e-retail partners throughout
- Maintaining our brand standards look and feel across all categories & pages; uploading the product catalogue, ensuring the online merchandising, assortment and banner updates are in line with the brand guidelines
- Supporting new product launches, securing the correct content and sufficient stock from brand, validating all landing pages are prepared
- Analyse website performance, traffic, conversion and other KPIs, including analysing best sellers by week, month, country, and categories
- Partnering closely with the e-retailers to grow our presence on their platforms

**CRM**
- Supporting on CRM and clienteling by building and preparing CRM campaigns and monitoring results by market.
- Supporting on the roll-out of CRM in each market across boutiques
- Preparation of CRM newsletters for offline clienteling

**What you’ll need to succeed**
- Bachelor’s Degree or equivalent
- English and Arabic Speaker, written and verbal
- Proficient in Excel and PowerPoint
- Photoshop experience & Google Analytics experience preferred
- Strong written and verbal communication skills
- Understanding and self-developing
- Detail oriented, Energetic, and dynamic

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

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