Program Manager

3 weeks ago


المملكة العربية السعودية, Saudi Arabia Norconsult Telematics Full time

ID: 1474 | 15-25 yrs | Saudi Arabia | careers

Please note, this position will be based in Riyadh, KSA and a Native Arabic Speaker is required to meet the client/project requirements.

**Position Objective**:
Manage / Lead the large-scale transformation program for the telecom service provider in the region.
Drives realization of defined program objectives through coordination of capabilities from Client and vendors partners.
Provide full support to the client Program Head in delivering project management services and ensure high-quality deliverables with exposure to a telecom infrastructure network and/or technology asset management fields, and act as an authorized representative between the Client and the Vendors for all aspects of his responsibilities in the Program.
Ensure the project output is aligned with the overall program direction, and lead a team of PMs and others to carry out the responsibility for the task fulfilment and overall cross-functional activities related to the Program.

**Job Description & Responsibilities**:
Manage all strategically identified transformation program objectives from inception, delivery to closure, supporting across the lifecycle of program delivery and benefits realization.

Act as an authorized representative between the Client and the Vendors for all aspects of his responsibilities in the Program.
Ensure project output is aligned with the overall program direction.
Lead a team of PMs and carry the responsibility for task fulfilment and overall cross-functional activities related to the Program.
Help define/shape the program mandates, and ensure the definition of best practices and procedures for strategic programs
Ensure reporting to the right stakeholders on a ‘need-to-know’ basis, and scalable governance structures are institutionalized to meet scale objectives.
Help translate digital roadmaps across program leadership into actionable programs
Manage and mitigate program risks and challenges.
Manage cross-functional project team requirements and align with the program's overall objectives.
Control and align program overall timelines and communicate changes appropriately.
Work with the program head and vendors to establish comprehensive program execution milestones, and monitor and follow up on all program-related activities.
Set objectives and priorities for the execution of program deliverables in line with the steering committee objectives.
Ensure appropriate KPls are established to measure program performance.
Track project KPIs and report to the Program head, Client key stakeholders. Highlight immediately any breach in KPIs and provide remediation and recovery plans.
Prepare and recommend improvements enhancing the program's performance and effectiveness.
Assist the Program head with disputed issues across all running tasks and provide appropriate advice for the best resolution.
Assist with processing change orders through Scope Change management procedures.
Represent project Managers in meetings with clients and vendors when requested.
Demonstrable experience within telecom OSS industry best practice tools and processes. (desirable)
Having strong 3rd party management skills.
Strong communication skills.
Proven ability to manage dependencies and risks and hold suppliers/ vendors to account.
Drives delivery and engagement of strategy/tactical plans, by creating a culture of openness and clear communication.
Define and drive strategy across the sector including strategy and business case preparation
Translate strategy into a Transformation Program (the key elements to be delivered)
Set objectives and priorities for the execution of the transformation activities in line with the requirements and stakeholders.
Provide support to project managers in defining their scope and objectives, KPIs (operational and financial), and in setting up the execution plan (plan, dependencies, overlaps, key milestones, resource needs,)
Prepare a detailed Project Plan in collaboration with client management. The plan to list task sequences, interdependencies and timelines for all deliverables including design and implementation activities.
Ensure execution - action register, risk identification, risk response and mitigation, tracking of progress, prioritizing issues for executive escalation and engagement
Needs to demonstrate development and implementation of change management plans in supporting enterprise programs with multiple stakeholders.
Facilitate executive meetings for decision-making - ensuring all facts and risks presented and decisions are clearly documented and properly implemented.
Responsible for evaluating and reviewing Initiative Business Cases and presenting to senior management for approval and ensuring the proposed value is realized.
Needs to demonstrate capabilities in managing changes within Telecom Organizations if applicable or T1 organizations.
Needs to demonstrate Change Management skills including sequencing of steps or activities that move a change fro


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