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Manager-soft Services

4 months ago

المملكة العربية السعودية, Saudi Arabia El Seif Full time

POSITION TITLE : JOB DESCRIPTION FOR / Soft Services Manager.

JOB FUNCTION : Responsible for Housekeeping and site cleaning operation of a specific project. Ensures quality housekeeping standards, supervises housekeeping work force.

PRINCIPAL DUTIES: Trains, schedules, administer & supervise all housekeeping / site cleaning personnel.

Ensures quality housekeeping and cleaning in royal, VIP, and staff zones of the project

Completes and maintains all records, establishes controls and performance checks necessary to quality accomplishments and tasks pertaining to his section.

Takes inventories and sets controls of linen, room supplies, cleaning material/tools equipment.

Handles maintenance needs, coordinates repairs and follows up corrective measures.

Recommends and identifies purchase of chemicals, linen, porcelain/china were, silver ware, glass/crystal and cleaning equipment.

Recommends partial or complete renovation as and when necessary.

Ensures standards of dining rooms set-ups, furniture arrangements in dining rooms, and similar places

Performs fabric / fiber identification tests when required

Coordinates interior decoration activities, if any

Ensures safety and security standards

Completes personnel appraisals for his staff and recommends promotions, contract renewals and terminations.

Fills out attendance reports for his staff for submission to payroll section

Works closely with technical staff for implementation of maintenance needs

Conducts periodic meetings with his staff for smooth work performance

Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Facility Services Manager.

Responsible for providing a key interface between project customers and the contracted service providers on a day to day basis

Responsible for monitoring key elements of the FM service and reporting to the Facility Services Manager

Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis

Closely working with the Facility Services Manager on financial tracking and reporting to ensure all services are delivered within agreed budgets and defined service levels.

Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize hard services to achieve optimum performance and full customer engagement

Responsible for the supervision of all housekeeping staff, their welfare, training, development, uniforms and wellbeing.

Build and maintain strong working relationships both internally and externally.

Demonstrate leadership and management skills to motivate, coach and mentor team.

Utilize the principles of project management methodology to ensure operations-related projects are managed effectively.

Bachelor Degree in Hospitality Management

Years of experience 7- 8 years minimum experience.

BICS Certified

**Primary Location***: SA-Saudi Arabia

**Work Locations***: ESOM-E140036-KAPSARC (SNC)-[HS/SS-RIYADH (CR) NEW] RIYADH Riyadh

**Job***: ESOM - OPERATIONS SOFT SERVICES

**Organization***: ESOM - BU

**Schedule***: Regular

Full-time

Day Job

**Job Posting***: Aug 31, 2023, 2:07:38 AM