Credit Manager

4 weeks ago

Riyadh, Saudi Arabia InterContinental Full time

**FINANCIAL RETURNS**:

- Supervises and participates in collecting all outstanding accounts receivable of the Hotel within established standards.
- Recommends the cancellation of Credit facilities to hotel users based on payment record.
- Ensures hotel credit policy is adhered to by all concerned.
- Ensures customers invoices are prepared in accordance with their requests and Hotel Policy and procedure.
- Handles investigation - requests of Hotel Guests on matters of invoicing.
- Ensure accounts receivables over 60 days are promptly pursued for collection.
- Ensures “Walk out Reports” are forwarded from Front Office promptly for investigation and further action.
- Recommends improvements to operation as appropriate.
- Submit (every three months) to Controller, accounts, which he considers uncollectable.
- Prepares, Supervises the preparation of monthly statements and reminders.
- Maintain filing systems as appropriate to needs of operation.
- Complies with Hotel’s Health, Safety policy.
- Performs related duties and special project as assigned.

**PEOPLE**:

- Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
- Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.
- Promote teamwork and quality service through daily communication and coordination with key department heads.

**GUEST EXPERIENCE**:

- Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
- Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution.

**RESPONSIBLE BUSINESS**:

- Implement and maintain acceptable accounting practices as required by company policy and procedures.
- Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.
- Participate in local recognized professional and industry organizations
- Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager-on-duty.

**ACCOUNTABILITY**

This is the top Accounting job in a large full-service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.

**QUALIFICATIONS AND REQUIREMENTS**

Bachelor’s degree / higher education qualification / equivalent in Accounting or Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred

This job requires ability to perform the following:

- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem-solving, reasoning, motivating, organizational and training abilities are used often.
- Reading abilities are used often in reviewing financial analyses, budgets, and other related reports. Writing abilities are used in compiling these financial reports, as well as to document.
- May be required to work nights, weekends, and/or holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like t

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