E-02906-jc1592-senior Officer Sales Animation/ho
2 days ago
Facilitate Branch Network Marketing Communication: Ensure an ongoing communication with Marketing to request Branch Network Marketing expenses (Trophies, Certificates, Staff campaign’s Prizes)
- Work with Product owners and Regional Sales Animation to organize and support Sales Events and Exhibitions by supporting in preparing devices (Laptops/ tablets/ Printers) and aid in all required Service Manager Requests for representing Branch Network employees.
- Business Campaign Management: Designing and implementing sales campaigns to Sales staff on a monthly basis. And provide support to Sales Staff Campaigns and Regional Managers
- Managing sales staff campaign’s, which includes designing the report, alignment between all stakeholders, monitoring of the results, communicate issues/feedback/comments from branch network.
- Responsible for sales staff winning announcement and distribution of prizes to the winners prizes across branch network and sales.
- Branch Network Project Administration and Support: Ensure the delivery and support of any new project requirements as agreed and requested by Management
- Facilitate and Lead the Training from business line in Head Office and aligning with Sales Animation Regional Managers.
- Facilitate the Branch Network Initiatives and Strategy, by working with the Head of Branch Network and Sales to ensure their delivery on due date by tracking their progress and being the communicator between Middle Management and Strategy Office.
- Work closely with the Regional Managers, and interact with other departments such as Marketing and Business Development, Assets, MIS etc. on a regular basis.
- Contribution in launching new products and campaigns and ensuring successful delivery.
- Understand and work to improve the workflow for all lines of business for the aim of enhancing sales by establishing and maintaining departmental and interpersonal relationships with stakeholders and concerned departments/teams.
- Developing constructive and cooperative working relationships with others and maintaining them over time
- Facilitate communication with Saudi Fransi Leasing (SFL) to update the branch network of any process updates or changes and ensure adequate workflow between the Branch Network and SFL
- Collecting Feedback from Branch Network through quarterly meetings and documenting and communicating them to be shared with concerned departments and stakeholders to improve and enhance the process/products.. etc.
- Managing CRM and PMA Portfolio systems from the Business Line:
- Strategically plan, implement and monitor CRM performance across the Branch Network.
- Building a pilot plan, establish a training and communication plan, monitor roles and functions.
- Identify system enhancements to store adequate and consistent customer data based on which customer profiling can be derived.
- Works closely with concerned departments and teams such as Products, Branches, ISG and MIS to enhance CRM system and customer data quality.
- Manage the Non-Individual Account Under Retail Segmentation: Support Head of Branch Network and Sales and align with MSME & Corporate to establish a Segmentation for the non-individual accounts under Retail by improving the process, products, experience, and explore digital capabilities
- Implement and control high standards of quality services.
**المهارات**:
- Bachelor /college degree in business studies/ Administration/ Management/ Economics/ sales & marketing/ Finance/ Accounting/ Banking or equivalent.
- Strong critical thinking, problem solving and analysis skills
- Excellent relationship building, conflict resolution & time management skills
- 3+ years of experience in a similar role in Financial Services industry
- Retail banking Products & Services.
- Operation policies & procedures.
- Knowledge on Credit, Electronic banking and HR.
- Team Leadership & development
- Leading & Managing Change
- Problem solving
- Teamwork
- Sales analysis and monitoring
- Microsoft Excel skills
- Strong Arabic & English verbal and written skills
- Project Management
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