Ksa SOC Manager

3 months ago


الرياض, Saudi Arabia IBM Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
In this exciting role, you will be responsible for the continued success and day to day operations of IBM MSS's KSA Security Operations Center.
- You will lead, drive, and ensure client delivery for SOC services and will be responsible for the sustainment of the SOC functions in the larger Managed Security Services organization
- Have experience driving projects and personnel as a manager or higher-level Team Lead, as well as exposure to SIEM, EDR, SOAR, XDR and Threat Intelligence tools and concepts.
- You are a highly driven self starter who brings a sense of ownership and a growth mindset to our overall operations.
- Prior experience with SOC management functions like team management, shift/roster management, capacity planning, queue management
- Experience as a manager or Team Lead is required
- 50% of the Time - Team management and process assurance/development
- 20% of the time - Reporting and SLA review
- 20% of the time - Incident Response & escalation function support and guidance
- 10% of the time - Mentoring and training SOC staff

Required Technical and Professional Expertise
- Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
- Responsible for driving execution of daily, weekly, and monthly metrics for statistical threats and KPIs
- Mentor and guide SOC Lead and Analysts and perform knowledge transfer to other teams as required
- Ensure that Standard Operating Procedures are being created and followed by the team
- Creation of reports, dashboards, metrics for SOC operations and presentation(s) for Internal & External stakeholders.
- Ensure compliance to Service Level Agreements (SLA), process adherence and process improvisation to achieve operational objectives and mitigate threats.
- Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.

Preferred Technical and Professional Expertise
- Familiar with local KSA regulations & mandates from NCA, CITC and SAMA including the NCA MSOC National Policy & Regulatory Framework
- CISSP or other industry recognized security certifications like SANS GSOC, GMON, GSOM, GCIH
- Experience in a Global/Regional Managed Security Services environment is a plus

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working e


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