Operations Manager
3 weeks ago
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
**Job Description**:
Operations Manager
- Exciting Opportunity for a Saudi National based in Jeddah_
- Great growth opportunities with a Global industry Leader_
Position Purpose
This position is in charge of optimization of labor, material & equipment resources to ensure CHEP products are inspected and repaired to right quality criteria and available to meet customers’ demand with the lowest cost Provides administrative support to the regional Leaders with appropriate data and system housekeeping, standardizing communication and system solutions with Service Centers and Transporters as well as ensuring that Service Centers are complied with CHEP processes and procedures.
**Responsibilities**:
- Manage Plants’ locations and control operations, and third parties to ensure effectiveness, cost efficiency and quality of Plants
- Responsible for the implementation of Supply Chain visibility solutions within the CHEP Network in Turkey.
- To ensure appropriate sorting of CHEP equipment according to PQS standards and responsible for product and service complaints
- Manage third parties to ensure that the check conditioning process is maintained according to plan & quality criteria
- Control storage, stock rotation, stock levels, forklift truck activity to ensure appropriate capacity at Plants
- Ensure that all Plant activity complies with current H&S legislation, policies and procedures,
- Measure performance against clear standards - performance reporting on KPIs;
- Participate in current department projects and other tasks as delegated by the Manager,
- Manage escalation of Supplier Service complaints to support on resolution, escalations and triggers and supports Service audits
- Controls, tracks and communicates if required system stock movements in the plant and between the plants.
- Creates and maintains databases for rates, SLAs, performance etc. as well as communicates with third parties any changes or updates.
- Reports plant operational KPIs including performance in terms of productivity, timely activity as well as plant conformance to the agreed standards.
- Responsible for maintaining all Operations procedures in a systematic format
- Supports plants with any system trainings/support/maintenance.
- cooperates with plants with any system / process changes and ensures best practices are implemented.
- Collects necessary data (pictures, plant reports, communication) for timely complaint justification.
- Ensures timely and complete scrapping process including collection of necessary documentation and approvals.
- Main Projects to follow;
- Automation Project
- Damage Ratio Project
- Customer Collaboration Project
- COLT Implementation
**Qualifications**:
Essential Qualifications
- Education: Bachelor’s degree in Engineering, Logistics or Supply Chain
- SAP experience
Desirable Qualifications
- Knowledge of CHEP control processes
Experience
- Supply Chain Management background
- Leading network of multiple locations
- Experience in matrix organisation
- Project Management Experience
- Multi-lingual environment knowledge
Skills and Knowledge
- Computer: M/soft Office tools, SAP, BW,
- Personal: energetic; relationship builder, team player, excellent communicator & organiser; worked successfully in matrix structure, ability to simplify processes, numerical
- Business competencies to include cost-benefit analysis, negotiation
- Outstanding analytical, problem solving and organizational abilities.
- Strong inter-personal skills
- Leadership and team development skills
- Strong collaboration, solution selling and relationship building capabilities,
- Exceptional verbal, presentation, and written communication skills
- Analytical mindset and good complex problem-solving skills.
- Quantitative ability
- Ability to work well with others
- Good attention to detail
- Report preparation and presentation
Preferred Education
Bachelors - Industrial Engineering
Preferred Level of Work Experience
5 - 7 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the op
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