Sr. Project Manager

6 months ago

Riyadh, Saudi Arabia VMware Full time

**Why will you enjoy this new opportunity?**

The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you’re connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. The global VMware Professional Services Organization influences the success of each VMware implementation. The Professional Services team is dedicated to the success of the customer and their digital strategy.

As a Professional Services Sr. Project Manager, you will manage a portfolio of engagements and/or multi-phased projects, often for multiples enterprises/customers, achieving higher satisfaction and account retention. You are our single point of contact for the entire program of work with the customer. Professional services cannot succeed without you

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**
- You will use your project and program management experience to plan, coordinate, track and manage projects to successful completion. You are responsible for orchestrating project delivery to ensure projects/work streams are delivered and executed in alignment with the overall program plan, customer outcomes, and customer satisfaction.
- Your financial forecasting and revenue recognition responsibilities will have a direct impact on the financial success of VMware each quarter.
- With your knowledge in cloud infrastructure, technical & business mobility, and virtualization, we count on you to take highly complex enterprise-level projects/programs with multiple phases, interrelated work streams, and different stakeholders and manage it holistically.
- You will aggregate project/program level project plans including charter, scope, work breakdown structures, estimates, resource plans, budget, schedule, open issues, risk assessment, management, and mitigation plans.
- You are expected to develop and maintain relationships with top decision-makers and key clients, coordinate, track and manage projects using waterfall and agile methodologies, and manage pool of projects risks taking corrective action when needed.
- Within 90 days of employment, you will be able to determine project classification and governance structure, handle project escalations and decisions per governance structure, and manage project portfolio using a tailored governance dashboard.

**What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
- Direct and monitor work efforts daily, identify resource needs, perform quality review; and escalate functional, quality, timeline issues appropriately
- Follow VMware’s project management methodology and ensure that projects
adhere to the defined methodology and stage gate process
- Communicate project/program status, schedule, budget, progress to date, risks etc. -to
relevant sponsors and stakeholders.
- Monitor day to day interactions with executive clients
- On a weekly basis you will assess and update the end of quarter delivery revenue for each project/program in your portfolio. The recognition of this revenue will be achieved by your timely submission and acceptance of timesheets or Milestone Completion Forms to our customers
- Engage with Sales and Account teams to identify/drive account growth opportunities
- Highlight areas of improvement and recommend changes in methods, processes, and tools
- Participate and lead aspects of the proposal development process
- Monitor and manage operational and customer satisfaction metrics / surveys
- Fluent English and Arabic language are required.

**What is the leadership like for this role? What is the structure and culture of the team like?**

The hiring manager for this role is a Delivery Manager in Saudi Arabia Office, supporting Government & Enterprise customers in the country. He is leading the delivery team in delivering solutions that help our customers achieve desired outcomes and realize value.

Their management philosophy is to be a transparent/servant leader and supporting the team by knocking down blockers. They foster a collaborative, supportive, fun, and inclusive environment.

Independent responsibility and accountability are key as work schedules flex to meet the needs of our customers, while maintaining individual work/life balance.

**Where is this role located?**

Location: Riyadh, KSA - This role is Flexible you will work from Riyadh VMware office, on customer site, with the possibility to work from home.

This role is full-time employment in Saudi Arabia.

**What are the benefits and perks of working at VMware?**
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types as per country rules.
- Generous Time Off Programs
- Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

**Category **:Business Strategy and Op

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