Restaurant Captain Waiter

4 weeks ago

Riyadh, Saudi Arabia Noir KSA Full time

Job Title**:Fine Dining Restaurant Captain Waiter - SAUDI NATIONAL**

Place of Work**:Laysen Valley, Riyadh**

Deployment / Start Date**:August - September 2024**

**Company Profile**: We are a multi-award-winning, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.

**Responsibilities**:

- Lead and supervise the waitstaff team, ensuring adherence to service standards, proper etiquette, and timely execution of tasks.
- Engage with guests warmly and professionally, addressing inquiries, offering recommendations, and ensuring their satisfaction throughout their dining experience.
- Oversee table assignments, reservations, and seating arrangements to optimize guest flow and ensure a seamless dining experience.
- Possess in-depth knowledge of the menu, including ingredients, preparation methods, allergens, and wine pairings, to confidently answer guest questions and offer suggestions.
- Handle guest complaints and concerns with diplomacy and tact, ensuring a positive resolution and guest satisfaction.
- Train, mentor, and motivate waitstaff, fostering a positive and collaborative work environment.
- Monitor and maintain the smooth flow of service, coordinating with the kitchen staff to ensure timely delivery of dishes and address any potential issues.
- Proactively identify opportunities for upselling and suggestive selling to enhance the guest experience and maximize revenue.
- Assist with inventory management, scheduling, and other administrative tasks as needed.

**Qualifications**:

- Will be ready and available to start by August - September 2024
- Can speak English well, and Arabic (preferred)
- Minimum of 3 years of experience as a waiter/waitress in a fine dining or upscale restaurant environment, with at least 1-2 years in a supervisory or leadership role.
- Strong leadership and communication skills, exceptional interpersonal skills, ability to work under pressure and multitask, excellent problem-solving abilities, and a passion for providing exceptional service.
- In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

**Job Types**: Full-time, Permanent

Application Question(s):

- Will you be ready or available to join our company by August - September 2024? Yes or No?
- In which country are you currently located?
- Which country are you from? (Nationality)
- What is your age right now?
- Did you work for a HOTEL or FINE DINING restaurant in any GCC country before? Yes or No? If Yes, in which country and what was your position?
- Do you speak and understand conversational Arabic? Yes or No?
- Have you read and confirm the job description that we mentioned for this role? Yes or No?
- How much is the MINIMUM monthly salary (full package / all in) that you will accept for this role? SAR _____
- PLEASE CHECK YOUR INDEED INBOX / MESSAGES REGULARLY FOR JOB APPLICATION STATUS AND OR INTERVIEW INVITATIONS.

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