Receptionist - Saudis Only

4 weeks ago

Medina, Saudi Arabia PULLMAN Full time

**Company Description** What is in it for you**:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

**Your team and working environment**:
Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world
- **_ Grooming/Attitude_**: The welcomer will keep at all times a perfect grooming (uniform, tag, make up, tidy hair ).
- **_ Greeting/Attitude_**: Always keep a smile on. A positive attitude is a must for all welcomers.
- **_ Follow up_**: The welcomer will act quickly and efficiently, following the instructions received by her/his supervisor.
- **_
Organization_**: She/he will ensure that her/his section is perfectly tidy at all times, that the stationary used for the operations is refilled as often as required and that the circuits of operations are followed strictly.
- **_ C/I & C/O_**: The welcomer will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
- **_ Communication_**: She/he will be attentive to all information received during the different briefings: daily morning Supervisor briefing, FO handover briefing (for afternoon shift) & Front Desk Committee. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The welcomer will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift.
- **_ Immigration records_**: The welcomer will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
- **_ Executive Bookings & VIP_**: The welcomer will be attentive that each VIP guest or Executive floor booking is guided quickly to the 22nd Floor to benefit from all perks of the executive floor.
- **_ Guest requests follow up_**: The welcomer will be ready to help the guest with any request.
- **_ Handover_**: At end of shift, the welcomer will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
- **_ Selling / Up-selling_**: The welcomer will take every opportunity to sell the hotel facilities and services to the guests.
- **_ Privacy_**: The welcomer will be attentive to respect the privacy/confidentiality of all the hotel patrons.
- **_ Security_**: The welcomer has to know her/his duties & responsibility in the eventuality of fire.
- To ensure that all the standards and procedures established are followed strictly.

**Qualifications**
- Saudi Nationality ONLY
- Good English Language
- Experience in the same field is preferable
- Strong attention to detail, highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure
- Excellent communication skills

  • Receptionist (Saudi National)

    2 months ago

    Medina, Saudi Arabia Rider Levett Bucknall Full time

    **Role Overview**: As the first point of contact for clients, VIP guests, contractors and employees of Rider Levett Bucknall Saudi Arabia in Al Ula, you will embody our commitment to professionalism and superior service. The Receptionist plays a pivotal role in creating an unparalleled first impression for our clients and visitors, ensuring a seamless and...

  • Tamayyaz- Receptionist

    4 weeks ago

    Medina, Saudi Arabia AccorHotel Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Prepare for daily arrivals in terms of room allocation, check...

  • Lost & Found Agent - Saudis Only

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    Coordinate lost and found issues with the stations. - Ensure all lost and found files are updated. - Follow up with lost baggage issues. - Prepare monthly Lost and Found report. - Answer all telephone calls with proper telephone etiquette. **Qualifications** - Saudis Only - Good English Language - Previous experience in the hotels field is preferable

  • Lost & Found Agent - Saudis Only

    1 week ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia PULLMAN Full time

    Coordinate lost and found issues with the stations. Ensure all lost and found files are updated. Follow up with lost baggage issues. Prepare monthly Lost and Found report. Answer all telephone calls with proper telephone etiquette.Qualifications Saudis Only Good English Language Previous experience in the hotels field is preferable

  • Tamayyaz- Housekeeping Attendant

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Consistently offer professional, friendly and engaging...

  • Tamayyaz- Waiter

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Attends regular training sessions in line with the...

  • tamayyaz- Cook- Saudis Only

    2 months ago

    Medina, Saudi Arabia AccorHotel Full time

    **معلومات عن الشركة** Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. We are far more than a worldwide leader. We welcome you...

  • tamayyaz- Cook- Saudis Only

    2 days ago

    Medina, Saudi Arabia AccorHotel Full time

    **معلومات عن الشركة** Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. We are far more than a worldwide leader. We welcome you...

  • Accounts Receivable- Saudi Only

    2 weeks ago

    Medina, Saudi Arabia Banyan Tree AlUla Full time

    Accounts Receivable "Saudi Only" We are looking for an Account Receivable with a demonstrated hospitality experience. What is in it for you? - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and...

  • Hk Order Taker

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    Prioritize and coordinate housekeeping requests based on the urgency and guest preferences, ensuring timely and efficient service delivery. - Communicate with the housekeeping team and update them on the status of pending and completed service requests, maintaining open lines of communication to ensure smooth operations. - Assist in maintaining an organized...

  • tamayyaz- Cook- Saudis Only

    1 week ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia AccorHotel Full time

    معلومات عن الشركةTamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.We are far more than a worldwide leader. We welcome you as you...

  • Accounts Receivable- Saudi Only

    1 week ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Banyan Tree AlUla Full time

    Accounts Receivable "Saudi Only"We are looking for an Account Receivable with a demonstrated hospitality experience.What is in it for you? ALL Heartist benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within...

  • Safety Agent

    2 weeks ago

    Medina, Saudi Arabia PULLMAN Full time

    **Company Description** What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

  • tamayyaz- Sales Executive- Saudis Only

    2 months ago

    Medina, Saudi Arabia AccorHotel Full time

    **معلومات عن الشركة** Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. We are far more than a worldwide leader. We welcome you...

  • tamayyaz- Sales Executive- Saudis Only

    2 days ago

    Medina, Saudi Arabia AccorHotel Full time

    **معلومات عن الشركة** Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. We are far more than a worldwide leader. We welcome you...

  • Tamayyaz- Receptionist

    1 week ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia AccorHotel Full time

    Company Description"Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training." Prepare for daily arrivals in terms of room allocation, check traces for...

  • Hk Order Taker

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    Prioritize and coordinate housekeeping requests based on the urgency and guest preferences, ensuring timely and efficient service delivery. - Communicate with the housekeeping team and update them on the status of pending and completed service requests, maintaining open lines of communication to ensure smooth operations. - Assist in maintaining an organized...

  • Call Center Agent

    4 weeks ago

    Medina, Saudi Arabia PULLMAN Full time

    **Company Description** What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

  • Hk Floor Supervisor

    2 months ago

    Medina, Saudi Arabia PULLMAN Full time

    Responsible for smooth operation of the floor assigned. - Supervise Room Attendants - Organises and facilitates the room making process. - Daily allocation of rooms and deep cleaning tasks to Heartists. - Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor. - Checks the occupied and departure rooms, giving...

  • Call Center Agent

    24 hours ago

    Medina, Saudi Arabia PULLMAN Full time

    **Company Description** What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...