IT Support Consultant

3 months ago


الرياض, Saudi Arabia CCDS Full time

CCDS, a premier information technology and services company, is seeking a talented Saudi IT Support Consultant to join our dedicated team. This role is essential in providing high-quality technical support and consultation to our clients, ensuring their IT systems operate efficiently and effectively.

The IT Support Consultant will be responsible for identifying, troubleshooting, and resolving IT-related issues while offering expert guidance on optimal IT practices. You will interact closely with clients to understand their unique needs and provide tailored solutions that align with their business goals.

**Responsibilities**:

- Provide comprehensive IT support to clients, addressing hardware, software, and network issues
- Conduct on-site and remote troubleshooting to resolve technical problems
- Assist clients in implementing and optimizing their IT systems and tools
- Document issues and resolutions in a timely manner, maintaining accurate records
- Support IT system installations, configurations, and upgrades
- Collaborate with internal teams to escalate and resolve complex technical challenges
- Stay updated on the latest IT solutions and technologies to provide informed recommendations

**Requirements**:

- Saudi Nationality is required
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Minimum of 4 years of experience in IT support or consulting
- Proficient in diagnosing and resolving various IT-related issues
- Excellent communication and interpersonal skills, with a customer-focused attitude
- Ability to work both independently and collaboratively in a team setting
- Strong problem-solving skills and the ability to work under pressure
- Willingness to learn and adapt to new technologies

**Benefits**
- Private Family Health Insurance, Class A
- Paid Time Off
- Performance Bonus
- Development plan


  • Help Desk Support

    1 month ago


    الرياض, Saudi Arabia BCS IT Full time

    The Role **Requirements**: Minimum Job Specific Skills/Qualifications Required for Support Desk Support Staff: - Saudi National (Female employee preferred) - 3+ years of experience with large service desk operations - 3+ years of experience with ITIL compliance and practices - 3+ years of experience providing service delivery for service desk operations. -...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 5-8+ years of experience. **Project Duration**: 2 months (deliverable based). **Language Requirements**:Fluency in English (written and spoken). **Starting Date**: as soon as possible. We are seeking a skilled **Process Refinement Consultant** to assist in enhancing the efficiency and effectiveness of one...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 3-7 years. **Project Duration**: 1 year. **Language Requirements**:Fluency in English (written and spoken). The Learning and Development Consultant will be responsible for executing strategies that enhance employee learning, skills, and career development. The role involves assessing the effectiveness of...

  • Senior Consultant

    2 months ago


    الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 6-8 years. **Project Duration**: 4 months. **Language Requirements**:Fluency in English (written and spoken). We are seeking a Senior Consultant with 6-8 years of experience, with preferred experience in data analysis and business analysis to contribute to a high-impact government project. The role...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 4-5 years. **Project Duration**: 8-12 months **Language Requirements**:Fluency in English (written and spoken). The Business Excellence / Process Management Consultant will play a pivotal role in providing operational support to the Business Excellence and Process Management department. The consultant will...

  • Senior Consultant

    4 weeks ago


    الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: KSA. **Years of Experience**: 6+ years of relevant experience. **Project Duration**: 1 year. **Language Requirements**:Fluency in English and Arabic (written and spoken). We are looking for an accomplished Senior Consultant to support a strategic project focused on developing a **Comprehensive Regulatory Reference Guide for Industrial...

  • Performance Management

    4 months ago


    الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 3-5 years. **Language Requirements**:Fluency in English (written and spoken). **Starting Date**: as soon as possible. **Key Responsibilities**: - ** Support System Design**: Assist in designing and developing performance management systems that align with organizational objectives and promote a culture of...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 7-15 years. **Project Duration**: 1 year. **Language Requirements**:Fluency in English (written and spoken). The HRIS Consultant will play a key role in supporting digital transformation initiatives related to Human Capital management. The consultant will ensure the effective development, implementation,...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: KSA. **Project duration**: 2-4 months. **Language Requirements**:Fluency in English (written and spoken). **Key Responsibilities**: - ** Governance Framework Development**: - Design and implement a robust governance framework tailored to the Mega Strategic Transformation Program within the Labor Sector. - Establish and maintain governance...


  • الرياض, Saudi Arabia APPSGATE for IT Services and IT Consulting Full time

    **Job Description: Odoo Techno-Functional Consultant (Onsite - KSA)** **Position Overview**: **Key Responsibilities**: - Provide **daily onsite support** to the client, addressing technical and functional issues in Odoo ERP. - Analyze and troubleshoot Odoo modules, ensuring seamless operation of the system. - Collaborate with client stakeholders to...


  • الرياض, Saudi Arabia APPSGATE for IT Services and IT Consulting Full time

    **Job Description: Odoo Techno-Functional Consultant (Onsite - Riyadh - KSA)** **Position Overview**: **Key Responsibilities**: - Provide **daily onsite support** to the client, addressing technical and functional issues in Odoo ERP. - Analyze and troubleshoot Odoo modules, ensuring seamless operation of the system. - Collaborate with client stakeholders...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 7-10+ years of relevant experience. **Project Duration**: 1 year. **Language Requirements**:Fluency in English and Arabic (written and spoken). **Key Responsibilities**: - ** Innovation Leadership**: - Lead or participate in innovation projects, guiding teams through ideation, prototyping, and scaling of...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: KSA. **Project Duration**:18 months. **Years of Experience**: 5-7+ years of experience. **Language Requirements**:Fluency in English (written and spoken). **Key Responsibilities**: - ** Support Data Governance Initiatives**: - Assist in implementing data governance frameworks, policies, and procedures under the guidance of senior data...

  • L2 Support Consultant

    1 month ago


    الرياض, Saudi Arabia Luxoft Full time

    Riyadh, Saudi Arabia Technical Support (SL2) BCM Industry 14/11/2024 Req. VR-109504 **Project description**: **Responsibilities**: Pre-analyzing support tickets, understanding and recreating issues Gathering full details of any issue including actual result, messages, and data necessary for analysis Confirming the priority, defining the owner, setting...

  • Grc Consultant

    3 months ago


    الرياض, Saudi Arabia IT Butler E-Services FZ LLC Full time

    **Job Title**: **GRC Consultant** **Location**: Riyadh Saudi Arabia **Job Type**: Full-time **Salary**: 10,000 - 12,000 SAR per month (inclusive of all benefits) We are seeking a highly skilled and experienced **GRC Consultant** to join our team for our Saudi Arabia operations. This is an excellent opportunity for a professional with a strong background...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 5+ years of relevant experience. **Project Duration**: 1 year. **Language Requirements**:Fluency in English and Arabic (written and spoken). **Key Responsibilities**: - ** EA Tools and Systems Management**: - Administer and optimize EA tools (e.g., BiZZdesign) to support enterprise architecture...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: KSA. **Project duration**: 4 months. **Language Requirements**:Fluency in English (written and spoken). **Key Responsibilities**: - ** Unit Establishment and Governance**: - Lead the design, setup, and implementation of a dedicated Environmental Risk Management unit within the organization. - Develop and enforce governance structures,...

  • Network Specialist

    11 hours ago


    الرياض, Saudi Arabia BCS IT Full time

    The Role Manages the network and unified communication infrastructures through maintenance, enhancement, and continuous improvement in specific technical areas for sub-functions. Manages projects to design and deliver infrastructure solutions to meet business requirements by corporation's policies and security governance. **Requirements**: - Install,...


  • الرياض, Saudi Arabia MENA Consultant Full time

    **Location**: Riyadh, KSA. **Years of Experience**: 8-10 years. **Project Duration**: 1.5 months **Language Requirements**:Fluency in English (written and spoken). **Key Responsibilities**: - ** Governance Framework Development**: - Design, implement, and manage corporate governance frameworks, policies, and procedures to ensure alignment with global best...

  • L2 Support Consultant

    2 months ago


    الرياض, Saudi Arabia Luxoft Full time

    Riyadh, Saudi Arabia Technical Support (SL2) BCM Industry 28/10/2024 Req. VR-109210 **Project description**: **Responsibilities**: Pre-analyzing support tickets, understanding and recreating issues Gathering full details of any issue including actual result, messages, and data necessary for analysis Confirming the priority, defining the owner, setting...